Wael Mohamed Ali
Store Manager
Sahel, Cairo, EgyptWork Experience
Customer Service SupervisorFull Time
British University in Egypt - CCCS
Apr 2016 - May 2019 -3 yrs, 1 month
Store and Area ManagerFull Time
Genetco
Apr 2010 - Sep 2015 -5 yrs, 5 months
Oman , Sur
- Job Details:• Ensure customer service is of the highest standards at all times. • Managing a team including sales executions & assistant managers. • Controlling store procedures. • Overseeing stock control and receiving orders. • Analyzing sales figures and forecasting future sales volumes to maximize profits. • Using IT databases to record sales figures, for data analysis and forward planning. • Interviewing and recruiting new staff. • Organizing staff training and development. • Planning events and promotions for the store.
Store ManagerFull Time
Delta Radio Shack
Jan 2004 - Mar 2010 -6 yrs, 2 months
Egypt , Cairo
- Job Details:• Handle store operations by ensuring that everything runs smoothly. • Maintain store staff by interviewing, selecting, hiring and training employees. • Identify customer requirements by studying trends and employing corresponding tactics to meet those requirements.
Education
BA of Laws in Law
Ain Shams University (ASU)Jan 1996 - Jan 2000 - 4 yr
Languages
Arabic
AdvancedEnglish
Intermediate
Training & Certifications
Modern Management Functions
Merl·2009Management Skills Program
New Horizons ·2006