wael mohamed azab
hard worker.leadership
Maamoura, Alexandria, EgyptWork Experience
supervsiorFull Time
world duty free
Nov 2011 - Jun 2015 -3 yrs, 7 months
Kuwait , Kuwait City
- Job Details:• To manage .coordinate and supervise the functions and tasks to be carried out by the sales assistant • To support the sales assistant in whatever sales that require this due to the complexity • To guarantee that all sales assistant deliver an efficient and quality service to the customer • To deal with and manage complains and claims of customers proposing actions to the sales and category manager • To guarantee the standard images at the sales point
call center supervsiorFull Time
amerciana
Sep 2005 - Oct 2011 -6 yrs, 1 month
Kuwait , Kuwait City
- Job Details:handle customer complain provide suggestions analyze the services customer complain identify the tanning needs
Education
hotel and tourism managment in hotel managment
Alexandria University (ALEXU)Jan 2000 - Jan 2004 - 4 yr
Achievements
i have achievement as supervisor at world duty free .increasing our target.improve customer service to staff. creative check list system to measure performance of staff
Languages
English
Advanced
Training & Certifications
customer services
world duty free·2014grunde stuff
goethe insutite·2004