Basic Info

Wael Abdel Magied

11 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

IT Infrastructure Manager at Panda International for Retail Trading - Savola Group

Experience Details

IT Infrastructure Manager

IT/Software Development

Manager

Operation Management Responsibilities

• Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance.
• Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management.
• Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.
• Maintains overall security of the network, systems, and data.
• Ensures high availability of critical business systems.
• Owns and maintains strict controls on data/system backups and recover ability.
• Manage team members in their daily activities as well as supporting business projects.
• Develop and manage relationships with vendors in support of team augmentation and systems support.
• Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements.

Strategy & Planning Responsibilities

• Maintain team by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
• Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
• Maintain quality service by establishing and enforcing organization standards
• Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.
• Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, data retention standards, etc.
• Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity).
• Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
• Establish and implement 'best-practice' standards as well as departmental policies and procedures.


Company Details

Panda International for Retail Trading - Savola Group (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.panda.com.sa

Apr 2016 to present (1 year 8 months)
IT Infrastructure Section Head at Dorra Group

Experience Details

IT Infrastructure Section Head

IT/Software Development

Manager

• Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance.
• Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management.
• Maintains overall security of the network, systems, and data and Ensures high availability of critical business systems.
• Manage team members in their daily activities as well as supporting business projects.
• Develop and manage relationships with vendors in support of team augmentation and systems support.
• Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements.
• Maintain team training employees and developing personal growth opportunities.
• Maintain quality of service by establishing and enforcing organization standards.
• Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.
• Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, data retention standards, etc.
• Establish and implement 'best-practice' standards as well as departmental policies and procedures.
• Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.


Company Details

Dorra Group

Egypt

More than 1000 employees

Construction - Residential & Commercial/Office

N/A

Nov 2015 to Mar 2016 (4 months)
Senior Network & Security Administrator at MAF Carrefour Egypt

Experience Details

Senior Network & Security Administrator

IT/Software Development

Experienced (Non-Manager)


Key Achievements (Since 2006 till 2015)

- Project managed the implementation of IT infrastructure for 9 Hypermarkets, 22 Market, Running Hypermarkets Special modifications projects and Egypt Head Office Renovation, all over more than 8 Years.
- Supervised the successful global MPLS Cloud and Domestic MPLS cloud
- Implementing standard procedures relating to Network and Security Management leading to improved efficiency, reduction in downtime and cost with high level of Security.
- Plan, implement, monitor, and troubleshoot internal information technology security policies, application security, access control, and corporate data safeguards.
- Effective troubleshooting, adept at solving problems rapidly.
- Setup and maintained LAN connectivity and wireless networks.
- Creating professional documentation for all projects, procedures, policies, process and tasks.

Security Administration Responsibilities:

- Monitor and log security concerns and incidents, and generate reports and track performance.
- Maintain physical and code environment to protect servers, switches, and entire information technology (IT) system while balancing overall load.
- Maintain firewall, virtual private network, web, and email security programs, protocols, and security.
- Provide technical advice on access control, security models, disaster recovery, business continuity planning, and security awareness training.
- Plan, implement, monitor, and troubleshoot internal information technology security policies, application security, access control, and corporate data safeguards.
- Perform network scanning and vulnerability assessments.
- Analyze and define security requirements for local and wide area networks.
- Update secure configurations by routinely reviewing vendor sites, bulletins, and notifications for security information.


Company Details

MAF Carrefour Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.carrefouregypt.com

Jun 2012 to Nov 2015 (3 years 5 months)
Senior Network Administrator at MAF Carrefour Egypt

Experience Details

Senior Network Administrator

IT/Software Development

Experienced (Non-Manager)

Responsibilities

- Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
- Securing network system by establishing and enforcing policies, and defining and monitoring access.
- The support and administration of firewall environments in line with IT security policy.
- Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
- Reporting network operational status by gathering, prioritizing information and managing projects.
- Install, maintain, upgrade, and troubleshoot routers, gateways, firewalls, and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity.
- Remote troubleshooting and fault finding if issues occur upon initial installation.
- Capacity management and audit of IP addressing and hosted devices within data centers.


Company Details

MAF Carrefour Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.carrefour.com.eg

Apr 2009 to May 2012 (3 years 1 month)
Network Administrator at MAF Carrefour

Experience Details

Network Administrator

IT/Software Development, Installation/Maintenance/Repair, Engineering - Telecom/Technology

Experienced (Non-Manager)


Responsibilities

- Perform day-to-day administration of the company's network infrastructure.
- Monitor and troubleshoot network performance and security issues.
- Install, maintain, upgrade, and troubleshoot routers, gateways, firewalls, and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity.
- Train and provide troubleshooting procedures to helpdesk personnel for first-line network issues.


Company Details

MAF Carrefour (multinational)

Cairo, Egypt

More than 1000 employees

Supermarkets , Retail, Wholesale Trade

www.carrefour.com.eg

Jun 2006 to Mar 2009 (2 years 9 months)

Achievements


• CARREFOUR PROJECTS

• Network design, Active components configuration and passive components implementation for the following sites:

Obour Hypermarket, New Maadi Market, Sharm el-Sheikh Market, Green Plaza Market, Down Town Market, Tiba Mall Market, Sun City Compact Store, Royal Plaza Market, Zizenya Mall Market, Al-Orouba Compact Store, Dolphin Mall Market, Saraya Mall Market, Moltaq Market.



Education

MSc. Information Systems in Information Systems

Education Details

MSc. Information Systems

Information Systems

Arab Academy for Science, Technology and Maritime Transport, Egypt

Not specified

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2014 - 2019 (Expected)
BSc. Managing Information Systems & Computer Science in Managing Information Systems

Education Details

BSc. Managing Information Systems & Computer Science

Managing Information Systems, Computer Science

Sadat Academy for Management Science, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Sadat Academy for Management Science
2001 - 2005

Certifications

CCNA
Oct 2007

Certificate details

CCNA

Oct 2007

N/A

N/A

N/A

Cisco Academy AUC

N/A

Training and Courses

Training/Course Details

Network Diploma

Jun 2005

YAT

N/A

Training/Course Details

Microsoft Infrastrucature

Aug 2008

Work

N/A

Training/Course Details

Exchange 2008

Oct 2010

IT Egypt

N/A

Training/Course Details

Ethical Hacking V7

Mar 2011

Raya Academy

N/A

SQL 2005 at work
May 2010

Training/Course Details

SQL 2005

May 2010

work

N/A

Training/Course Details

ITIL V3 Foundation

Jan 2011

Raya Academy

N/A

Training/Course Details

PMP V5

Nov 2014

Equitrain

Project Management and Planning

Training/Course Details

CCNP V6

Nov 2013

Equitrain

Cisco Switching, Routing, Troubleshooting

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalCCNACCNP V6CiscoComputer ScienceConstruction - Residential & CommercialCreativeEnglishEthical Hacking V7Exchange 2008FootballHard WorkerITIT Infrastructure ManagerIT Infrastructure Section HeadITIL V3 FoundationInformation SystemsInformation TechnologyInformation Technology (IT)InstallationInternetMAF CarrefourMAF Carrefour EgyptMaintenanceManaging Information SystemsMicrosoft InfrastrucatureMicrosoft OfficeNetworkNetwork AdministratorNetwork DiplomaNetworksOfficePMP V5Panda International For Retail Trading - Savola GroupProblem SolverReadingRepairResearchingRetailRetail Sector`SQLSQL 2005SecuritySenior Network & Security AdministratorSenior Network AdministratorSoftware DevelopmentSupermarketsTeam PlayerTravelingWholesale Trade

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Cisco

Cisco

: Advanced

: Extreme - I love it!

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

5-7 years

SQL

SQL

: Beginner

: Medium

:

1-3 years

Fields of Expertise

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

More than 7 years

Network

Network

: Expert

: Extreme - I love it!

:

5-7 years

Retail Sector`

Retail Sector`

: Expert

: Extreme - I love it!

:

More than 7 years

Security

Security

: Intermediate

: High

:

5-7 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Team Player

Online Presence

http://eg.linkedin.com/pub/wael-abdel-magied/20/266/586

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