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Wael Roshdy Elhossainy

MCITP -MCP -MCSA-MCTS-CCNA-VM Ware-Office 365

Shorouk City, Cairo, Egypt

Work Experience

  • IT ManagerFull Time

    Watex

    Dec 2020 - Present -4 yrs, 6 months

    Egypt , Cairo

    • Job Details:Manage Technical 1st & 2nd Support Teams • Plan, coordinate, and implement network security measures to protect data, software, and hardware • Set goals for performance and deadlines in ways that comply with company’s plans and vision • Organize workflow and ensure that employees understand their duties or delegated tasks • Monitor employee productivity and provide constructive feedback and coaching • Receive complaints and resolve problems • Redesigned infrastructure and implement new technologies • Pass on information from upper management to employees and vice versa • Mange and Edit Budget • Prepare and submit performance reports • Decide on reward and promotion based on performance • Ensure adherence to legal and company policies and procedures • Maintain timekeeping and personnel records • Develop, document, and maintain installation and configuration procedures. • Manage, configure and install new /existing firewalls/routers, managed switches, wireless access points Servers.
  • Senior System AdministratorFull Time

    Net Pulse

    Aug 2018 - Sep 2020 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Maintain all local software and hardware licensing to ensure conformance • Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers. • Security software and End Point solutions plus other security related technologies • Administrating all IT Systems & Hardware • Administrate (Windows server 2016 -office 365 – Esxi-KVM) platforms • Manage (Firepower & Juniper) firewall and WiMAX and Microwave connectivity solutions.
  • Senior System AdministratorFull Time

    Baraka

    Jun 2017 - Aug 2018 -1 yr, 2 months

    Egypt

    • IT System Administrator Full Time

      A101 LLC

      Oct 2015 - Dec 2016 -1 yr, 2 months

      Egypt , Cairo

      • Job Details:• Conduct network troubleshooting to segregate and identify general network problems. • • Maintain all local software and hardware licensing to ensure conformance. • • Perform as back-up support on entire workflow systems for Ad Print and Production Services. • • Support in workflow evaluation and improvement. • • Maintain server, upgrade, secure, system backups and disaster recovery preparation. • • Support implementation and planning of deletions, additions and major changes to support regional infrastructure • • Recommend software and hardware solutions comprising of upgrades and new acquisitions. • • Install software, maintain and introduce training as needed.
    • Education

      • BSC in BUSINESS MANAGEMENT

        SPECIALIZED STUDIES ACADEMY

        Jan 2002 - Jan 2006 - 4 yr

      • High School - Thanaweya Amma

        Zaitoun

        Jan 2002 

      Achievements

      A101 L.L.C Mar 2015 Establish “A101EG Domain” Nov 2015 Design NPLS & WIMAX Connection Plan Lafarge Middle East and Africa Feb 2013 Migrating from IBM lotus notes To Google Gmail Exchange Aug 2013 Managed Windows XP / 7 upgrade of 200 Machine to specific Lafarge security standards Qatar Science and Technology Park, IT infrastructure Engineer Mar 2012 Planning network infrastructure project TE Data Feb 2011 Top Floor Agent Jul 2011 Technical/ Soft Skills Trainer

      Skills

      • Help Desk
      • Networking
      • System Administrator
      • IT Specialist
      • Servers
      • Introduction to network security
      • Windows Server
      • Internet
      • Microsoft Windows
      • Networking
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      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Microsoft Azure

        Microsoft ·2015
      • Symantec Endpoint

        Symantec·2015
      • Office 365

        Microsoft·2015
      • Microsoft Server 2012

        Microsoft ·2015
      • MCITP

        Microsoft·2012
      • MCTS

        2012
      • MCSA 2008

        2012
      • MCITP

        2012
      • CCNA

        2012
      • CCNA

        Cisco ·2012
      • A+& N+

        2008
      • I.C.D.L

        2007
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