
Wael Roshdy Elhossainy
MCITP -MCP -MCSA-MCTS-CCNA-VM Ware-Office 365
Shorouk City, Cairo, EgyptWork Experience
IT ManagerFull Time
Watex
Dec 2020 - Present -4 yrs, 6 months
Egypt , Cairo
- Job Details:Manage Technical 1st & 2nd Support Teams • Plan, coordinate, and implement network security measures to protect data, software, and hardware • Set goals for performance and deadlines in ways that comply with company’s plans and vision • Organize workflow and ensure that employees understand their duties or delegated tasks • Monitor employee productivity and provide constructive feedback and coaching • Receive complaints and resolve problems • Redesigned infrastructure and implement new technologies • Pass on information from upper management to employees and vice versa • Mange and Edit Budget • Prepare and submit performance reports • Decide on reward and promotion based on performance • Ensure adherence to legal and company policies and procedures • Maintain timekeeping and personnel records • Develop, document, and maintain installation and configuration procedures. • Manage, configure and install new /existing firewalls/routers, managed switches, wireless access points Servers.
Senior System AdministratorFull Time
Net Pulse
Aug 2018 - Sep 2020 -2 yrs, 1 month
Egypt , Cairo
- Job Details:• Maintain all local software and hardware licensing to ensure conformance • Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers. • Security software and End Point solutions plus other security related technologies • Administrating all IT Systems & Hardware • Administrate (Windows server 2016 -office 365 – Esxi-KVM) platforms • Manage (Firepower & Juniper) firewall and WiMAX and Microwave connectivity solutions.
IT System Administrator Full Time
A101 LLC
Oct 2015 - Dec 2016 -1 yr, 2 months
Egypt , Cairo
- Job Details:• Conduct network troubleshooting to segregate and identify general network problems. • • Maintain all local software and hardware licensing to ensure conformance. • • Perform as back-up support on entire workflow systems for Ad Print and Production Services. • • Support in workflow evaluation and improvement. • • Maintain server, upgrade, secure, system backups and disaster recovery preparation. • • Support implementation and planning of deletions, additions and major changes to support regional infrastructure • • Recommend software and hardware solutions comprising of upgrades and new acquisitions. • • Install software, maintain and introduce training as needed.
Education
BSC in BUSINESS MANAGEMENT
SPECIALIZED STUDIES ACADEMYJan 2002 - Jan 2006 - 4 yr
High School - Thanaweya Amma
ZaitounJan 2002
Achievements
A101 L.L.C Mar 2015 Establish “A101EG Domain” Nov 2015 Design NPLS & WIMAX Connection Plan Lafarge Middle East and Africa Feb 2013 Migrating from IBM lotus notes To Google Gmail Exchange Aug 2013 Managed Windows XP / 7 upgrade of 200 Machine to specific Lafarge security standards Qatar Science and Technology Park, IT infrastructure Engineer Mar 2012 Planning network infrastructure project TE Data Feb 2011 Top Floor Agent Jul 2011 Technical/ Soft Skills Trainer
Skills
- Help Desk
- Networking
- System Administrator
- IT Specialist
- Servers
- Introduction to network security
- Windows Server
- Internet
- Microsoft Windows
- Networking
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Microsoft Azure
Microsoft ·2015Symantec Endpoint
Symantec·2015Office 365
Microsoft·2015Microsoft Server 2012
Microsoft ·2015MCITP
Microsoft·2012MCTS
2012MCSA 2008
2012MCITP
2012CCNA
2012CCNA
Cisco ·2012A+& N+
2008I.C.D.L
2007