Wael Ziad El Ayouby

Hotel ManagerFull Time

Hotel ManagerFull Time

Deputy Manager & Rooms Division ManagerFull Time

• Job Details:• Assist the GM in his day to day operations • Manages revenue from reservations and helps to set room rates and budget forecasts for the front office and housekeeping departments • Review employee performance and conducts personnel actions such as disciplinary actions and terminations • Assist GM in key property issues including capital projects, customer service and refurbishment. • Assist GM in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines. • Receives and resolved or assists the GM in resolving guest complaints and service recovery process. •Supervises various front office and housekeeping departments in respect of budgets, asset management, stock / stock rotation; purchasing. • Selects or assist in the selection of hotel staff and completes all new hire paper works. . Suppervises all department Front office, Housekeeping, Food and beverage, Maintenance, Financial, Kitchen, etc..