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wael alaa mohamed

Senior Technical Support at Dorra Group

15th May City, Cairo, Egypt

Work Experience

  • Senior Technical SupportFull Time

    Dorra Group

    Dec 2021 - Present -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:An enthusiastic, hardworking and competent in computer skills that required levels of development experience needed to deliver high quality, focused and effective in a problem-solving setting. I am currently looking for a suitable position with an employer who will assist me in developing my career & skills.

  • Customer careFull Time

    Vodafone

    Jan 2015 - Apr 2017 -2 yrs, 3 months

    • IT Technical SupportFull Time

      Orascom

      Apr 2014 - Nov 2021 -7 yrs, 7 months

      Egypt , Cairo

      • Job Details:An enthusiastic, hardworking and competent in computer skills that required levels of development experience needed to deliver high quality, focused and effective in a problem-solving setting. I am currently looking for a suitable position with an employer who will assist me in developing my career & skills.

      • Education

      • Bachelor's Degree in Management information Systems

        Modern Academy for Engineering and Technology (MIS)

        Jan 2005 - Jan 2009 - 4 yr

      Skills

      • Computer Skills
      • Software Engineering
      • Information Technology (IT)
      • Microsoft Office
      • Computer Programs
      • Help desk
      • Troubleshooting
      • Customer Support
      • Team Work
      • Microsoft Excel
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      Languages

      • English

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