WA

wael mamdouh abd el haleem

Senior Technical Support at Expand card

Haram, Giza, Egypt

Work Experience

  • senior IT system operationFull Time

    Masria Digital Payment (mdp)

    Dec 2021 - Present -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:senior IT System operation Handling EOD and Motoring servers and tracing networking between Banks. Handling all payment and enrolment for Banks.

  • Senior Technical SupportFull Time

    Expand card

    Jul 2020 - Present -5 yrs

    Egypt , Cairo

    • Job Details:working as Technical support

  • Back Office AgentFull Time

    Uber

    Mar 2019 - Nov 2020 -1 yr, 8 months

    Egypt , Cairo

    • Senior call center in Otlob.comFull Time

      otlob.com

      May 2016 - Aug 2018 -2 yrs, 3 months

      Egypt , Cairo

        • Education

        • Mass Media and communication arts in journalist

          Faculty of mass communication arts 6 october university

          Jan 2005 - Jan 2009 - 4 yr

        • High School - Thanaweya Amma

          moharram islamic langue school

          Jan 2005 

        Skills

        • Microsoft Office
        • Adobe Photoshop
        • Information Technology (IT)
        • tedata tiqnical supporgt
        • System Admin
        • help disk IT
        • help disk in tulip
        • ETISALAT MASR

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • MCSA 2012

          Microsoft·2014

        • Share Point 2013

          Microsoft·2014

        • VMware

          VMware vsper 5.5·2014

        • Lync Server 2013

          Microsoft·2014

        • TMG server

          2014

        • Mail Exchange server 2013

          Microsoft·2014

        • System configuration Management 2013

          Microsoft·2014

        • MCSE 2012

          Microsoft·2014

        • CCNA

          Cisco·2013
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