WQ
Waddah jamal Qurashi
Tech and Network Officer at Asawer Oil & Gas Co. Ltd
Riyadh, Saudi ArabiaWork Experience
Asawer Oil & Gas Co. Ltd
Mar 2021 - Present -4 yrs, 4 months
Sudan
- Job Details:Installed and maintained network equipment (routers, switches, antennas). Provided technical support for hardware, printers, and user desktops. Diagnosed and resolved LAN/WAN issues to ensure uptime. Maintained telecom and monitoring systems with documentation.
Private Sector
Aug 2019 - Mar 2021 -1 yr, 7 months
Sudan
- Job Details:Delivered helpdesk support (remote/on-site) for end users. Configured and supported Zimbra mail server and Windows PCs. Handled system updates, antivirus patches, and daily backups.
Private Sector
Aug 2018 - Aug 2019 -1 yr
Sudan
- Job Details:Supported internal users with desktop, printer, and software issues. Performed system checks and asset inventory tasks. Assisted senior engineers in deploying systems across departments.
Sudapet Oil and Gas Co. Ltd
Aug 2017 - Aug 2018 -1 yr
Sudan
- Job Details:Supported email clients (Exchange, Outlook, webmail). Troubleshot network and user connectivity issues. Handled basic Cisco call manager configuration.
Education
Bachelor's Degree in Information Technology
University of Science & TechnologyJan 2016
Skills
- Technical Support (L1 & L2)
- Desktop Support & Troubleshooting
- Windows 10/11, Microsoft Office 365
- Printer Setup & Maintenance (HP, Canon, Ricoh)
- Network Administration (LAN/WAN)
- Cisco Routers & Switches – CCNA
- IT Asset Management & Inventory
- Remote Support Tools (AnyDesk, TeamViewer)
- Active Directory & User Account Management
- Antivirus & Patch Management
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Languages
Arabic
FluentEnglish
Advanced