Basic Info

Remon tamer

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Application Consultant at HITS

Experience Details

Application Consultant

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HITS

Cairo, Egypt

101-500 employees

Computer Software

N/A

Jan 2015 to present (1 year 11 months)
Technical support Agent at TeData

Experience Details

Technical support Agent

Customer Service/Support

Experienced (Non-Manager)

troubleshoot problems, Identify, research and resolve cases using the computer system, and Recommend process improvement.


Company Details

TeData

Cairo, Egypt

501-1000 employees

Internet/E-commerce

www.tedata.net

Aug 2012 to Apr 2013 (8 months)
Call Center Agent at Mobinil

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Jan 2012 to Aug 2012 (7 months)

Education

BA in Computer Science

Education Details

BA

Computer Science

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abd El Aziz Al soud

Egypt

2006

A / Excellent / 85 -100%

grade 92.3

Abd El Aziz Al soud
2006

Certifications

CCNA
Sep 2011

Certificate details

CCNA

Sep 2011

940 out of 1000

N/A

N/A

N/A

MCITP
Sep 2011

Certificate details

MCITP

Sep 2011

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Networking Courses

Nov 2010

Vision

Network scholarship from MCIT (9 months)

Training/Course Details

C#

Mar 2016

New Horizons

full C# course including basics and OOP

This profile is fresh!
Last update 28 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveApplication ConsultantArabicC#CCNACall Center AgentComputer ScienceComputer SoftwareCustomer ServiceCustomer-orientedE-commerceEnglishEnglish/comedy MoviesFlexibleFootballGoogle.comInteractiveInternetMCITPMasr El GededaMicrosoft OfficeMusicNetworking CoursesProblem SolverSupportTeam PlayerTechnical Support AgentTelecommunicationsWalking

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Customer-oriented, Problem Solver, Flexible / Adaptive, Interactive, Team Player

Online Presence

facebook.com/remoz desprado

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