vivek kaliyaperumal

Work Experience

Uniabroad Technologies Pvt Ltd

Jul 2023 - Present -1 yr, 11 months

India

Job Details:Designed and developed an AI-powered resume and cover letter builder, enabling users to generate highly personalized, professional-quality documents with intelligent formatting and content suggestions. Built an AI-based chatbot system similar to ChatGPT, enhancing user interactions and support automation. Integrated Interakt WhatsApp & SMS API for automated messaging and real-time alerts. Implemented JWT-based authentication for secure access control.

Rsoft Technologies Pvt Ltd

Dec 2020 - Jun 2023 -2 yrs, 6 months

India

Job Details:Integrated telecmi with the calls module, enabling live call monitoring, a web phone dialer, and multi-did call functionality for enhanced telephony operations. Enhanced WhatsApp & SMS automation by integrating Gupshup & multiple SMS providers. Integrated a Facebook developer app with CRM, allowing direct lead capture from Facebook campaigns. Designed a webform module, seamlessly integrating Indiamart, 99acres, housing.com, and other portals. Developed a mail scanner and mail manager module to automate email processing, match email addresses with contacts, leads, or accounts, and attach emails to the relevant CRM records. Built an advanced workflow automation module, streamlining repetitive tasks with trigger-based actions.