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vironia victor farouk

Account Manager at Mylerz

Haram, Giza, Egypt

Work Experience

  • Customer Account ManagerFull Time

    Nacita

    Jul 2024 - Present -11 months

    • Acceptance CoordinatorFull Time

      Fawry Banking & Payment Technology Services

      Jul 2023 - Jul 2024 -1 yr

      Egypt

      • Account ManagerFull Time

        Mylerz

        Feb 2021 - Present -4 yrs, 4 months

        Egypt , Giza

        • Job Details:Responding promptly to customer inquiries through emails and calls within a limited time. ● Communicating and coordinating with the operation, sales team, accounting team etc. ● Acknowledging and resolving customer complaints. ● Ensure customer satisfaction and provide professional customer support. ● Processing orders, forms and requests. ● Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships.
      • Banking Relations SpecialistInternship

        Arab African International Bank

        Aug 2019 - Sep 2019 -1 month

        Egypt , Giza

        • Education

          • Bachelor's Degree in Accounting

            Cairo University (CU)

            Jan 2016 - Jan 2020 - 4 yr

          • High School - Thanaweya Amma

            om alabtal secondry school

            Jan 2016 

          Activities

          • Visiting children and play with them at Abo Al resh Hospital

            Volunteering

            Apr 2016 - Sep 2020 -4 yrs, 5 months

          Achievements

          Reading Books Visting hospitals like Abu Alresh and playing with kids there

          Skills

          • excel
          • Communication
          • Accounting
          • word

          Languages

          • Arabic

            Fluent
          • English

            Intermediate

          Training & Certifications

          • Principles of Egyptian Banking Institution

            2020
          • Collection Department

            Arab african International Bank·2019
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