Violan jumaday Falqueza

Senior CashierFull Time

• Job Details:Duties & Responsibilities – Senior Cashier:  To handle cash and credit transactions following company policies and procedures for the purpose of ensuring excellent customer service.  Greet customers with a smile to ensure excellent customer service is delivered to all customers in a timely manner. Promote add on sales at the till point and ensure proper currency denominations are available. Provide support and support and assistance to other floor colleagues to achieve target  Process transactions efficiently; key in mode of payment, currency and inform customer about exchange rates before processing the transaction. Match signature on credit card with that on the receipt to ensure details and amount are entered correctly.  Process exchange/refund on receiving original receipt to ensure the vigilance and that exchange/refund is given to right customer.  Follow company SOPs to process cancelled cash memos discounts given to the customers, maintaining cash counter housekeeping standards to ensure 100% compliance.

sales assistantFull Time

• Job Details: Duties & Responsibilities – Senior Sales Assistant:  Providing excellent customer service and sell, Up sell and increase average basket size by add on sales to ensure store objectives of customer service and sales target are achieved.  Greet customers, Give attentions to the customers and make them VIP.  Lead by example on the sales floor to ensure customer needs are meet and handle customer complaint.  Using product knowledge to explain the benefits of the product to satisfy and convince the customers.  Increase sales by cross-selling, up-selling across all areas including the fitting rooms to ensure individual and store target are achieved.  Taking initiative to train new staff/members and enhance their product knowledge on ongoing basis.  Merchandising standards are consistently  Track and ordering of new arrivals and best sellers

appraiserFull Time

• Job Details:appraising jewelries to know the value, grams and karat of the gold from the customers who want to pawn their jewelries