VK
viola kamel
HR Analyst at IFC
Sheikh Zayed, Giza, EgyptWork Experience
HR AnalystFull Time
IFC
Oct 2019 - Present -5 yrs, 8 months
- Job Details: Develop a strong understanding of the rationale underlying HR policies to guide staff and management in the interpretation of such policies & procedures. Support the implementation of HR Programs and deliverables in IFC. This includes not only data retrieval but also interpretation and write-up of analysis and recommendations on an independent basis with minimum supervision. In consultation with relevant subject matter experts, troubleshoot and problem-solve process and data issues when they arise and develop quality assurance practices to catch and resolve issues. Work across the teams to assist in the development of best practice reports, presentations, metrics that create consistent approaches and practices in these areas. Support HR Department’s initiative to improve data quality and accuracy in systems. Coach and mentor junior colleagues on high level analytics and data reporting; and provide back-up for other HR analysts in the team. Design innovative and customized reports on the basis of assessed client needs to fill information gaps and enable strategic decision making. Use developed templates, tools and systems to manage HR processes, support client teams with the delivery and implementation of key HR products, processes and services such as: performance management, talent management, recruitment, on boarding, workforce planning, Diversity and Inclusion etc. Prepare regular staffing analyses, formal reports, briefs, or presentations to the team and/or for guidance to clients
HR advisorFull Time
Orange Business Services
Nov 2018 - Sep 2019 -10 months
- Job Details: HR Service Delivery – Single point of contact to receive HR queries through phone, case management , chat & request call back. deliver transactional , standard HR services in a timely / SLA basis through the company case management tool (case management of various HR domains like recruitment, voluntary departure, employee data & info, incentives & reward, etc.) for all the International HR Services perimeter of Orange Business Services. Customer liaison & relationships - Single point of contact for HR Shared Services activities for the countries/region assigned . Liaise with local HR consultants in the HR international perimeter to help resolve specific employee or manager cases. HR Process Simplification & Automation - aligning HR process having deviation & variation so that process can be standardized at global level or at least regional level to minimize documentation & errors. Identify the HR processes that can be automated & build project plan for the implementation. Analysis and reporting – provide support for analyzing and collating relevant HR data in reports in order to enable effective decision-making by other HR functions and the business (e.g. headcount reports, new joiner survey, leaver survey, etc.). Process improvement – identify and report process issue or dysfunction and propose solutions for streamlining, improving our standard processes. HR Data & document Management - help in the timely processing of HR data transactions and data auditing with High Accuracy. Projects- provide project support to HR Specialist & HR Ops Manager. Training & Knowledge Sharing Programs - Lead the knowledge sharing program/trainings within HR Shared services team for existing team/new joiners.
HR SpecialistFull Time
United Nations World Food Programme
Feb 2015 - Oct 2018 -3 yrs, 8 months
- Job Details:A) HR Information Systems: Act as Local process expert for WINGS (SAP) and Pasport (Payroll System), Erecruitment system (success factors) and resolving tickets raised. Conduct training sessions in the use of the HRIS (WINGS/PASPORT/Online Probation tool ). Act as escalation point within the HR Systems team in terms of deliverables, priorities and development. Manage the Human Resources Information Systems (HRIS). Maintains internal database files and tables, and coordinate with HQ to custom reports to meet the requirements of management. Partner with HR, IT, third party suppliers and the business to facilitate continuous improvements and drive efficiencies within HR systems and reporting functions. Assist in the implementation of an attendance system for RBC to monitor the staff absence/presence. B) Recruitment and Selection: Coordinate with hiring managers to identify staffing needs. Source potential candidates through online channels (e.g. social platforms and professional networks.) Plan interview and selection procedures. Host and participate in career events. Assess candidate information, including resumes and contact details, using our Applicant Tracking System.. Design job descriptions and interview questions that reflect each position’s requirements. Lead employer branding initiatives. Communicate company and position details to new hires before their start date, gathering necessary paperwork and scheduling first days. Support E-Recruitment lead with system enhancement, vendor relationship management and new functionalities’ development and implementation. Undertake business process mapping and analysis to recommend system and process enhancements in order to optimize performance. C) Training: Assess department training needs. Monitor training programs to ensure that training objectives are met. D) Compensation and Benefits: Assist in the review of General Services positions and promotion. Manage and implement all changes to salary scales, raises, step increases. Take payroll actions for locally recruited staff and International consultants. E) Analysis and Reporting: Prepare, maintain and analyse human resources reports related to various HR topics. Troubleshoot data and reports. Prepare gender statistics and CO statistics (Developed vs Developing countries). Handle the waiver requests from Country Offices and submit them to the Regional Director. F) HR policy: Advising management on the administration of human resources policies and procedures. Ensuring HR programs and services are in compliance with established policies, procedures and regulations. G) HR Projects Assist in the implementation of the organizational alignment exercise through defining the Regional Bureau mission, vision, priorities and Challenges and proposing a new organisation structure to better serve the Regional Bureau and Country Offices needs. Assist in the implementation of Emergency preparedness and Response project by establishing a toolkit to identify the role of HR personnel in an Emergency. H) Emergency Response: Protecting and calming employees, updating them, and addressing grief issues Managing pay and benefits for disrupted employees Handling compliance questions related to travel, relocation, remote-work and temporary employees
Education
Master's Degree in MBA
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2013
Languages
Arabic
FluentEnglish
FluentFrench
Fluent