VK

viola kamel

HR Analyst at IFC

Sheikh Zayed, Giza, Egypt

Work Experience

  • Hr ConsultantFull Time

    United Nations Workd Food Programme

    Nov 2022 - Present -2 yrs, 7 months

    Senegal

    • HR AnalystFull Time

      IFC

      Oct 2019 - Present -5 yrs, 8 months

      • Job Details: Develop a strong understanding of the rationale underlying HR policies to guide staff and management in the interpretation of such policies & procedures.  Support the implementation of HR Programs and deliverables in IFC.  This includes not only data retrieval but also interpretation and write-up of analysis and recommendations on an independent basis with minimum supervision.  In consultation with relevant subject matter experts, troubleshoot and problem-solve process and data issues when they arise and develop quality assurance practices to catch and resolve issues.  Work across the teams to assist in the development of best practice reports, presentations, metrics that create consistent approaches and practices in these areas.  Support HR Department’s initiative to improve data quality and accuracy in systems.  Coach and mentor junior colleagues on high level analytics and data reporting; and provide back-up for other HR analysts in the team.  Design innovative and customized reports on the basis of assessed client needs to fill information gaps and enable strategic decision making.  Use developed templates, tools and systems to manage HR processes, support client teams with the delivery and implementation of key HR products, processes and services such as: performance management, talent management, recruitment, on boarding, workforce planning, Diversity and Inclusion etc.  Prepare regular staffing analyses, formal reports, briefs, or presentations to the team and/or for guidance to clients
    • HR advisorFull Time

      Orange Business Services

      Nov 2018 - Sep 2019 -10 months

      • Job Details: HR Service Delivery – Single point of contact to receive HR queries through phone, case management , chat & request call back. deliver transactional , standard HR services in a timely / SLA basis through the company case management tool (case management of various HR domains like recruitment, voluntary departure, employee data & info, incentives & reward, etc.) for all the International HR Services perimeter of Orange Business Services.  Customer liaison & relationships - Single point of contact for HR Shared Services activities for the countries/region assigned . Liaise with local HR consultants in the HR international perimeter to help resolve specific employee or manager cases.  HR Process Simplification & Automation - aligning HR process having deviation & variation so that process can be standardized at global level or at least regional level to minimize documentation & errors. Identify the HR processes that can be automated & build project plan for the implementation.  Analysis and reporting – provide support for analyzing and collating relevant HR data in reports in order to enable effective decision-making by other HR functions and the business (e.g. headcount reports, new joiner survey, leaver survey, etc.).  Process improvement – identify and report process issue or dysfunction and propose solutions for streamlining, improving our standard processes.  HR Data & document Management - help in the timely processing of HR data transactions and data auditing with High Accuracy.  Projects- provide project support to HR Specialist & HR Ops Manager.  Training & Knowledge Sharing Programs - Lead the knowledge sharing program/trainings within HR Shared services team for existing team/new joiners.
    • HR SpecialistFull Time

      United Nations World Food Programme

      Feb 2015 - Oct 2018 -3 yrs, 8 months

      • Job Details:A) HR Information Systems:  Act as Local process expert for WINGS (SAP) and Pasport (Payroll System), Erecruitment system (success factors) and resolving tickets raised.  Conduct training sessions in the use of the HRIS (WINGS/PASPORT/Online Probation tool ).  Act as escalation point within the HR Systems team in terms of deliverables, priorities and development.  Manage the Human Resources Information Systems (HRIS). Maintains internal database files and tables, and coordinate with HQ to custom reports to meet the requirements of management.  Partner with HR, IT, third party suppliers and the business to facilitate continuous improvements and drive efficiencies within HR systems and reporting functions.  Assist in the implementation of an attendance system for RBC to monitor the staff absence/presence. B) Recruitment and Selection:  Coordinate with hiring managers to identify staffing needs.  Source potential candidates through online channels (e.g. social platforms and professional networks.)  Plan interview and selection procedures.  Host and participate in career events.  Assess candidate information, including resumes and contact details, using our Applicant Tracking System..  Design job descriptions and interview questions that reflect each position’s requirements.  Lead employer branding initiatives.  Communicate company and position details to new hires before their start date, gathering necessary paperwork and scheduling first days.  Support E-Recruitment lead with system enhancement, vendor relationship management and new functionalities’ development and implementation.  Undertake business process mapping and analysis to recommend system and process enhancements in order to optimize performance. C) Training:  Assess department training needs.  Monitor training programs to ensure that training objectives are met. D) Compensation and Benefits:  Assist in the review of General Services positions and promotion.  Manage and implement all changes to salary scales, raises, step increases.  Take payroll actions for locally recruited staff and International consultants. E) Analysis and Reporting:  Prepare, maintain and analyse human resources reports related to various HR topics.  Troubleshoot data and reports.  Prepare gender statistics and CO statistics (Developed vs Developing countries).  Handle the waiver requests from Country Offices and submit them to the Regional Director. F) HR policy:  Advising management on the administration of human resources policies and procedures.  Ensuring HR programs and services are in compliance with established policies, procedures and regulations. G) HR Projects  Assist in the implementation of the organizational alignment exercise through defining the Regional Bureau mission, vision, priorities and Challenges and proposing a new organisation structure to better serve the Regional Bureau and Country Offices needs.  Assist in the implementation of Emergency preparedness and Response project by establishing a toolkit to identify the role of HR personnel in an Emergency. H) Emergency Response:  Protecting and calming employees, updating them, and addressing grief issues  Managing pay and benefits for disrupted employees  Handling compliance questions related to travel, relocation, remote-work and temporary employees
    • Education

      • Master's Degree in MBA

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2013 

      Skills

      • Communication
      • Business Writing
      • HR Systems

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Fluent
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