VG
vikas gupta
Offshore Team Lead
Work Experience
Xavient Software Solutions / Telus International
Jul 2022 - May 2024 -1 yr, 10 months
- Job Details:Successfully led the offshore team for Telus Health Care, managing work allocation, coordinating with clients and onshore POCs, and ensuring timely delivery of all deliverables. Worked extensively on key healthcare modules including claim initiation, customer management, and claim settlement. Lead both automation and manual teams.
Capgemini
Sep 2021 - Jul 2022 -10 months
- Job Details:Served as offshore team lead for a US bank client, overseeing work allocation, client coordination, collaboration with onshore POCs, and ensuring timely delivery of high-quality outcomes.
Xavient Software Solutions
Dec 2015 - Sep 2021 -5 yrs, 9 months
- Job Details:Led an offshore team, managing work allocation, client coordination, and ensuring successful delivery of key banking deliverables.
Newgen Software Technologies Ltd
Aug 2014 - Dec 2015 -1 yr, 3 months
- Job Details:Served as a senior software tester for Newgen Software Technologies, focusing on data mapping between Vodafone, Siemens, and HP customers.
Education
Bachelor's Degree in Information Technology
Institute of Technology and ManagementJan 2007 - Jan 2011 - 4 yr