Verena Mounir

Digital Transformation Intern

• Job Details:Completed an online internship focused on developing core competencies in digital transformation and data literacy within the banking sector. Gained practical insights into how modern technologies drive strategic value in financial services. Acquired a strong understanding of digital transformation frameworks, including automation, digital channels, and customer-centric design. Studied key principles of data literacy, such as data governance, ethical usage, and the strategic application of analytics in banking. Learned best practices in data analysis and visualization, strengthening data driven decision-making capabilities. Explored how digital transformation enhances customer experience, operational efficiency, and risk management in modern banking.

Banking Operations Intern

• Job Details:Participated in a rotational internship program across various banking functions, gaining exposure to front-office services, corporate banking, and operational workflows. Assisted in front-desk operations, including handling customer inquiries, account openings, and service support. Gained insight into teller services, observing secure processing of deposits, withdrawals, and daily cash transactions. Learned how retail banking products (loans, credit cards, savings accounts) are matched to client needs through advisory techniques. Supported the corporate banking desk in managing business clients, including documentation, compliance checks, and internal communications. Explored back-office functions, including transaction validation, record accuracy, and system-based document management.