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valine fakhry youssef

Customer service representative at Cib

Shubra, Cairo, Egypt

Work Experience

  • Customer service representativeFull Time

    Cib

    Jun 2016 - Present -9 yrs

    Egypt , Cairo

    • SALES REPRESENTATIVEFull Time

      Vodafone

      Aug 2015 - Apr 2016 -8 months

      Egypt , Cairo

      • customer service Full Time

        QNB ALAHLI Life Insurance

        Jul 2014 - Aug 2014 -1 month

        Egypt , Giza

        • editor Internship

          elwatannews website

          Jun 2014 - Nov 2014 -5 months

          Egypt , Cairo

            • Education

            • Bachelor's Degree in mass communication

              Ain Shams University (ASU)

              Jan 2012 - Jan 2016 - 4 yr

            • High School - Other

              al mannara high school

              Jan 2012 

            Achievements

            *scored 7 Times in Top 10 performance last year 2018 . *Worked as delegate Supervisor for the Team. *Supports shift supervisor in managing shift and handling customers escalations. *Reviewing Team members requests and tasks.

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            • French

              Beginner

            Training & Certifications

            • English conversation

              auc·2016

            • translator

              elwatan newspaper ·2014

            • General english

              auc·2014
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