Basic Info

Marwa Elagazy

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service specialist at Sky Bridge

Experience Details

Customer service specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sky Bridge

Cairo, Egypt

51-100 employees

Real Estate/Property Management

http://www.jebalresort.com/

Feb 2017 to present (8 months)
Customer service supervisor at US2EGY

Experience Details

Customer service supervisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

US2EGY

Cairo, Egypt

1-10 employees

Logistics and Supply Chain

http://us2egy.com/

Nov 2011 to Nov 2016 (5 years)

Achievements


HRM Foundation in AUC.

Education

Fairly Good in Law

Education Details

Fairly Good

Law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2011
Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el-shaymaa

Egypt

2007

C / Good / 65 - 75%

N/A

el-shaymaa
2007

Certifications

Certificate details

HRM Foundation certificate (AUC)

Jan 2017

N/A

N/A

N/A

AUC

Subjects:
• Recruitment & Selection Management.
• Organization Behaviors (OB)
• Compensation & Benefits Management.
• Employee Relations Management (ERM)

Certificate details

Business English Course(AUC)

Jun 2016

N/A

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

English Business Course

Jun 2016

AUC

Reach to Level 10 & I have 2 certificates

Training/Course Details

Hr Training

May 2016

US2EGY Co

interviewing, recruiting, training, performance evaluation

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Last update was today

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness English Course(AUC)Customer ServiceCustomer Service SpecialistCustomer Service SupervisorCustomer-orientedEnglishEnglish Business CourseHRMHRM Foundation Certificate (AUC)Hard WorkerHr TrainingHuman Resources (HR)LawLeaderLeadershipLogistics And Supply ChainMicrosoft ExcelMicrosoft OfficeMicrosoft WordNegotiatorProblem SolverProperty ManagementReal EstateSportsSupply ChainSupport

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Supply Chain

Supply Chain

: Advanced

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

3-5 years

HRM

HRM

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Negotiator, Customer-oriented, Problem Solver

Online Presence

https://www.linkedin.com/in/marwa-el-egazy-061a59135/

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