Unni Raj

System Administrator

• Job Details:Install, configure, and maintain servers, RAIDs (Windows/Linux). Monitor server performance and availability. Apply OS updates, patches, and security configurations. Create, modify, and delete user accounts. Manage access controls, permissions, and security policies (e.g., Active Directory). Ensure systems comply with security policies. Respond to security incidents and apply preventive measures. Configure and monitor backups (files, databases, system images). Test and maintain disaster recovery plans. Diagnose and fix hardware, software, and network issues. Provide 1st/2nd/3rd-level support to users. Troubleshoot and resolve issues related to EHR (Electronic Health Records) systems. Assist medical staff with IT-related problems during critical operations. Perform routine maintenance on hospital IT infrastructure (servers, network systems, and devices). Ensure all systems are up to date with security patches and software upgrades. Replace outdated or faulty hardware components. Maintain the hospital’s LAN/WAN, Wi-Fi, and other network infrastructures. Monitor network performance and troubleshoot connectivity issues. Support secure remote access for telemedicine and remote staff. Support the integration and maintenance of IT-dependent medical equipment (e.g., patient monitors, PACS systems). Provide training to healthcare staff on new systems or technologies. Create and maintain IT documentation, including user guides, troubleshooting procedures, and asset logs.

Senior Executive IT

• Job Details:Install, configure, and maintain servers, RAIDs (Windows/Linux). Monitor server performance and availability. Apply OS updates, patches, and security configurations. Create, modify, and delete user accounts. Manage access controls, permissions, and security policies (e.g., Active Directory). Ensure systems comply with security policies. Respond to security incidents and apply preventive measures. Managing networking firewalls, network switches, storages Microsoft Office and Office 365 support. Managing web mails (creation, delete, forward, block/unblock of emails). Scheduling organization level meeting and live events in Microsoft Teams. Supporting warehouse management software by solving daily requirement. Assigning IT assets to employees (laptops/desktops). Desktop/laptop/printers hardware installation/upgrade and support. Installed, configured and supported local area network (LAN), wide area network (WAN) and internet system.

System Administrator

• Job Details:Implementation and training, support of FMCG SFA software (Bizom, Softland SFA). Van sales and distribution sales contribution to software integration with ERP. Designed and implemented IT infrastructure servers, WAN, LAN. Managed SQL server. Configured and tested Windows server operating systems with roles features & high availability. Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults. Established network specifications and analysed workflow, access, information and security requirements. Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability. Managed IT assets. Managed webmail (creation, deletion of new official mails). Supporting users for their daily requirement in Microsoft Office. Developed software tools for productivity.