YOUSRI Ali El Shorbagi

Museum Assistant ManagerFull Time

• Job Details:Highly effective management professional emphasising innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Seasoned Tour Operation Manager dedicated to bringing organisations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue. Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organisational and presentation capabilities. Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Expertise in business development and streamlining processes and systems.

Tour operator ManagerFull Time

• Job Details:Supervised 10 Tour Guides, 20 Tour Leaders, 30 Hotels representative & 30 Drivers. Established great customer relationships through prompt and courteous service. managed all emergencies, delays due to weather and carrier schedule changes & communicated the Employees & Customers. Coordinated the sectors' objectives, reviewed it monthly, and ensure of achieving each objective in its time.

ConsultantFull Time

• Job Details:Achieved high customer satisfaction for The Alegria Agent Shows and performances . Collaborated with Dancing Teams & Guests to ensure the delivery of efficient, high-quality service. Provided coaching, mentoring, and consultation to staff to enhance staff developme