Samah Ezzat Ezzat

Administration Manager at Jolie Ville Kings Island Hotel - LuxorFull Time

• Job Details:Administrative responsibilities: Effectively and proactively support the Director of Sales and Marketing, and sales team with administrative tasks. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail. Attend meetings with the Sales team members and taking minutes. Act as a liaison with internal (team) and external clients to ensure effective communication. Assist with special projects, as needed (banquet coordinator- created banquet chart and updating it on daily basis) and perform other duties as requested. Enter and retrieve information contained in computer databases to update or correct records, files, and answer inquiries from guests. Prepare and review written documents accurately and completely. Manage office budget, ensure accurate and timely reporting and manage, track company expenses. Address employee’s queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) then organize the office layout and order stationery and equipment. Manage contract and price negotiations with office vendors, service providers Supervising office boy tasks performance (cleaning, purchasing and helping in other duties) Marketing & Social Media responsibilities: Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase the visibility of company’s social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions. Provide constructive feedback Manage and oversee social media contentز

Administration Manager & Personal Assistant for Chairman and Managing DirectorFull Time

• Job Details:Responsible for the admin work in cooperation with the CEO. Handle travelling file for CEO (tickets, hotels & visa). Scheduling meetings and appointments Attend meetings to record minutes. Coordinate and monitor supply chain operations Ensure premises, assets and communication ways are used effectively Utilize logistics IT to optimize procedures Plan and track the shipment of final products according to customer requirements Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction Keep logs and records of warehouse stock, executed orders etc. Prepare accurate reports for CEO Ensures smooth flow of information and reports to CEO. Communicates with the concerned parties to collect the correlated data. Receives CEO’s input/feedback and delivers it to the concerned parties and ensures proper response/feedback. Organizing the office layout and ordering stationery and equipment Maintaining the office condition and arranging necessary repairs Maintenance Mailing Supplies Equipment Bills Shopping Partner with HR to update and maintain office policies as necessary Organize office operations and procedures Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Manage office budget, ensure accurate and timely reporting Provide general support to visitors Assist in the on-boarding process for new hires Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) Liaise with facility management vendors, including cleaning, catering and security services Plan in-house or off-site activities, like parties, celebrations and conferences

Office Manager (for Chairman of the Board)Full Time

• Job Details:- Supervise assigned employees in a variety of clerical tasks; interviews and trains new employees. -Audits, balances, and checks payroll, purchase orders, and claims; gathers information on a variety of subjects - Establish or modifies filing systems (Hard and computerized)to improve efficiency and effectiveness; files information alphabetically or numerically to -maintain organized and accurate filing systems; locates and retrieves files from manual or computerized systems to provide requested information; -creates new files and purges old files. -Coordinate and monitor supply chain operations -Ensure premises, assets and communication ways are used effectively -Utilize logistics IT to optimize procedures -Recruit and coordinate logistics staff (e.g. truck drivers) according to availability and requirements -Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs -Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction -Plan and track the shipment of final products according to customer requirements -Keep logs and records of warehouse stock, executed orders etc. -Prepare accurate reports for upper management - Responds to computer messages sent via electronic mail system and routes messages to the appropriate person; folds and stuffs documents to process outgoing mail; receives and sends documents via fax machine; and sends mail using internet. Follow up actions on pending subjects. Taking minutes of meetings. Preparing special and periodic reports • Following specified formats in a variety of documents including memos, letters, reports, minutes, labels, dockets, and receipts, using computer; spell checks documents to eliminate errors; copies documents using photocopier or computer printer to maintain records; creates documents such as charts, forms, and logs to meet departmental needs. -Filling responsibility. Performs variety of complex secretarial, clerical and administrative duties. Maintaining and adjusting the Petty Cash of the Chairman’s office within budget limitations. Maintaining office supplies and paper stock Completing all administrative paperwork accurately and in a timely and professional manner while distinguishing and balancing priorities Maintain confidentiality on departmental matters, as appropriate. - Greets the public, customers, and other County employees in person or over the phone, and obtains or gives information; explains policies and procedures to inform customers of correct processes; transfers calls and takes messages; assists customers in completing forms and documents; schedules customers for appointments; dispenses and receives documents such as applications, time sheets, and invoices, and verifies them to ensure accuracy and completeness. - Arrange visits of the foreign manufacturers to Egypt (hotel reservation, pick up /drop out, from/to the airport). Arrange for the meetings in my company or even outdoor prepare/take meetings minutes. Keep good , warm relations between my company and foreign manufacturer abroad