Basic Info

Walid Radwan

4 years

Qalubyya, Egypt

Bachelor's Degree

Entry level

Work Experience

Translator/editor at Languages home

Experience Details

Translator/editor

Media/Journalism/Publishing

Experienced (Non-Manager)

translate/edit books from English into Arabic


Company Details

Languages home

Giza, Egypt

11-50 employees

Translation and Localization

anguageshome-eg.com

Aug 2015 to present (1 year 4 months)
Translator at United group for importing inks and printing supplies

Experience Details

Translator

Analyst/Research

Entry Level

was responsible for translating company's communication and products specifications ,plus searching for new companies to deal with.


Company Details

United group for importing inks and printing supplies

Giza, Egypt

11-50 employees

Publishing and Printing

N/A

Jan 2015 to Mar 2015 (2 months)
Tele-Marketing agent at Centro

Experience Details

Tele-Marketing agent

Marketing/PR/Advertising

Experienced (Non-Manager)

was responsible for marketing health equipment to senior american citizens after making sure of two things ,first that they can afford it and second we get their physicians approval.we make sure that they can afford it by running their social security numbers through a protected web site on the "SSN" we find their health plan.then we contact their doctors to get their approval that the patient needs the equipment ,as soon as we receive a fax from the doctor's office with the approval,the shipping department in the US sends the equipment to the patient by mail.


Company Details

Centro

Maadi, Cairo, Egypt

101-500 employees

Marketing and Advertising

N/A

Aug 2012 to Jan 2013 (5 months)
Customer care agent at Teleperformance

Experience Details

Customer care agent

Customer Service/Support

Experienced (Non-Manager)

was responsible for changing/cancelling clients' bookings,like the date of aflight or the number of nights booked through us ,dealing with hotels management in case of any issue affecting what the customer was promised when making a booking,dealing with airlines ....etc


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

www.expedia.ca

Jun 2011 to May 2012 (11 months)
Customer care agent at Vodafone

Experience Details

Customer care agent

Customer Service/Support

Experienced (Non-Manager)

was an employee in the technical support department responsible for various tasks ,such as setting up the internet for our clients,solving outgoing and incoming call issues ,reporting service problems to relevant department....etc


Company Details

Vodafone (multinational)

6th of October, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.au

Jan 2009 to Jan 2010 (1 year)
Tele-sales agent at Amecho tech

Experience Details

Tele-sales agent

Sales/Retail

Student

it was a combination between tele-sales and customer care with more focus on the sales part.we contacted american businesses first to updat their on line free listings on web site called "super pages" and after confirming the info we try to sell them a spot .


Company Details

Amecho tech

Cairo, Egypt

101-500 employees

Marketing and Advertising

N/A

Jan 2006 to Jan 2008 (2 years)

Education

B.A in English language and literature

Education Details

B.A

English language and literature

Ain Shams University, Egypt

C / Good / 65 - 75%

plays,novels,culture,poetry,language ...etc

N/A

Ain Shams University
2001 - 2009
B.A in English lang&literature

Education Details

B.A

English lang&literature

Ain Shams University, Egypt

C / Good / 65 - 75%

poetry,novel,drama(plays),translation,culture,phonetics...etc

N/A

Ain Shams University
2001 - 2009
This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalArabicBusiness DevelopmentCustomer Care AgentCustomer ServiceDetails-orientedEnglishEnglish Lang&literatureEnglish Language And LiteratureExecutorFlexibleHospitalityHotelsInternet SearchJournalismLiteratureMarketingMarketing And AdvertisingMediaMicrosoft WordPoliticsPublishingPublishing And PrintingResearchRetailSalesSupportTeam PlayerTele-Marketing AgentTele-salesTele-sales AgentTelecommunicationsTeleperformanceTranslation And LocalizationTranslatorTranslator/editorVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Tools and Technologies

Internet Search

Internet Search

: Intermediate

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

tele-sales

tele-sales

: Intermediate

: Medium

:

1-3 years

customer service

customer service

: Intermediate

: Medium

:

1-3 years

politics

politics

: Intermediate

: High

:

1-3 years

literature

literature

: Intermediate

: High

:

More than 7 years

Key Skills

Analytical, Executor, Flexible / Adaptive, Details-oriented, Team Player

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