Basic Info

Toqa Nasr

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

After Sales at First Group

Experience Details

After Sales

Customer Service/Support

Experienced (Non-Manager)

I helped in the founding of the department .
Responsible for the administrative side of the finishing department.
Collection tasks .
Contracting responsibility .
Technical side as the main responsible for the modifications .
Customer handling and the normal tasks.
The Main Photographer in the Company responsible for the construction updates
and the events


Company Details

First Group

Giza, Egypt

101-500 employees

Construction - Residential & Commercial/Office

N/A

Nov 2015 to present (2 years 2 months)
Tour Gide and the museums manager at The Pharaonic village

Experience Details

Tour Gide and the museums manager

Tourism/Travel

Manager

At this period i worked on developing two museums .
After that i made a career move to be a tour guide in the same place .


Company Details

The Pharaonic village

Giza, Egypt

101-500 employees

Entertainment

N/A

Feb 2015 to Aug 2015 (6 months)
Client Relations at The Pharaonic village

Experience Details

Client Relations

Customer Service/Support

Experienced (Non-Manager)

First i started as a guest relations Representative with main tasks "handling the
guests problems " and "Quality " then i got a promotion to be the museums manager
because of my ideas and working on the museums development .


Company Details

The Pharaonic village

Giza, Egypt

501-1000 employees

Entertainment

N/A

Sep 2014 to Feb 2015 (5 months)

Achievements


Technically ,I founded this section Since there were no Employees except me ,So I took responsibility on my own , Laid foundations, Created the process and I dealt separately in the department for two years .




I got promoted at a young age only 21 years old because of my work on the museums development and become the museums Manager and developer .


Education

Bachelor's Degree in oriental languages

Education Details

Bachelor's Degree

oriental languages

Cairo University, Egypt

Not specified

* oriental languages * history * civilization * Arts

N/A

Cairo University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi High School for Girls

Egypt

2009

B / Very Good / 75 - 85%

N/A

Maadi High School for Girls
2009

Certifications

Certificate details

AutoCad/3D Drawing & Modeling

Jan 2017

N/A

http://file:///C:/Users/Toqa/Desktop/certificate_12089DDOF4.pdf

N/A

Yat

3D Drawing & Modeling

Certificate details

AutoCad/Essentials

Jan 2017

N/A

http://file:///C:/Users/Toqa/Desktop/certificate_1985483547.pdf

N/A

Yat

Essentials

Certificate details

AutoCad/Beyond the Basics

Jan 2017

N/A

http://file:///C:/Users/Toqa/Desktop/certificate_1328130107.pdf

N/A

Yat

Beyond the Basics

Training and Courses

Training/Course Details

photography

Aug 2016

Graphic academy

i studied the basics of the art of photography and Photoshop

Training/Course Details

communications skills

Jun 2016

Attic

certificated course of communications skills

Training/Course Details

planning

May 2016

Attic

i studied the basics of planning in certificated course

Training/Course Details

stress/time management

Apr 2016

Attic

i studied time management and stress management in certificated course

NLP at Karma
Jan 2013

Training/Course Details

NLP

Jan 2013

Karma

one of human resources fields

Training/Course Details

ICDL

Apr 2012

Cairo university

N/A

Training/Course Details

Communications skills

Apr 2014

RAYA contact center

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAfter SalesArabicAutoCADAutoCad/3D Drawing & ModelingAutoCad/Beyond The BasicsAutoCad/EssentialsBooksCinemaClient RelationsCommunications SkillsConstruction - Residential & CommercialCustomer ServiceCustomer-orientedEnglishEntertainmentFlexibleFoodFrenchHandles StressICDLInternetMicrosoft ExcelMicrosoft OutlookMicrosoft WordMovingNLPOfficeOriental LanguagesPersianPhotographyPlanningPresenterQuality AssuranceSocialSportsStress/time ManagementSupportTour Gide And The Museums ManagerTour GuideTourismTravailingTravel

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Persian

Persian

: Beginner

: Beginner

: Beginner

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Medium

:

3-5 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

5-7 years

Photography

Photography

: Advanced

: Extreme - I love it!

:

1-3 years

ICDL

ICDL

: Advanced

: Medium

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

AutoCAD

AutoCAD

: Intermediate

: High

:

1-3 years

Quality Assurance

Quality Assurance

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

client relations

client relations

: Advanced

: High

:

3-5 years

tour guide

tour guide

: Intermediate

: Medium

:

Less than 1 year

quality assurance

quality assurance

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Presenter, Customer-oriented, Flexible / Adaptive, Social, Handles Stress

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