
Toqa Mohamed Abd Elhay
Communication Coordinator at Mentarcise
Heliopolis, Cairo, EgyptWork Experience
Communication CoordinatorFull Time
Mentarcise
Apr 2017 - Present -8 yrs, 3 months
Egypt , Cairo
- Job Details:Responsible for managing communication with existing and new clients to deliver the organization's messages to the public and the media. This position has a variety of roles, including marketing, sales, social media, customer service and administrative work. Job responsibilities • Communicate with clients efficiently (in an appropriate time frame) and effectively (bring tangible results). • Hold a full grip of training programs & services to cover all customer inquiries. • Keep an eye on the daily schedule and make sure the workplace is prepared. • Work in hand with marketing to align advertising and make sure classes meet sufficient number of attendees, and stay attentive to keep ahead of time. • Check, reply and update all communication channels (Whatsapp , FB , Mails , Calls..) • Organizes and oversees promotional events.
customer service representative Internship
QNB
Egypt , Cairo
- Job Details:Satisfy customer needs help customers in there inquiries offering banking packages to customers -qualifications presentable problem solver negotiation
Education
BA in Faculty of commerce English section
Ain Shams University (ASU)Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
G.A.S private language schoolJan 2012
Activities
Founder and Human Resource at Nova
Student Activity
Jan 2015 - Jan 2016 -1 yr
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
ICDL
AS·2015