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Toqa Mohamed Abd Elhay

Communication Coordinator at Mentarcise

Heliopolis, Cairo, Egypt

Work Experience

  • Communication CoordinatorFull Time

    Mentarcise

    Apr 2017 - Present -8 yrs, 3 months

    Egypt , Cairo

    • Job Details:Responsible for managing communication with existing and new clients to deliver the organization's messages to the public and the media. This position has a variety of roles, including marketing, sales, social media, customer service and administrative work. Job responsibilities • Communicate with clients efficiently (in an appropriate time frame) and effectively (bring tangible results). • Hold a full grip of training programs & services to cover all customer inquiries. • Keep an eye on the daily schedule and make sure the workplace is prepared. • Work in hand with marketing to align advertising and make sure classes meet sufficient number of attendees, and stay attentive to keep ahead of time. • Check, reply and update all communication channels (Whatsapp , FB , Mails , Calls..) • Organizes and oversees promotional events.
  • public relation Internship

    Egypt Air

    Jan 2016 - Feb 2016 -1 month

    Egypt , Cairo

    • customer service representative Internship

      QNB

      Egypt , Cairo

      • Job Details:Satisfy customer needs help customers in there inquiries offering banking packages to customers -qualifications presentable problem solver negotiation
    • customer service representative Internship

      bank du caire

      Jul 2014 - Aug 2014 -1 month

      Egypt , Cairo

      • Education

        • BA in Faculty of commerce English section

          Ain Shams University (ASU)

          Jan 2012 - Jan 2016 - 4 yr

        • High School - Thanaweya Amma

          G.A.S private language school

          Jan 2012 

        Activities

        • Founder and Human Resource at Nova

          Student Activity

          Jan 2015 - Jan 2016 -1 yr

        Skills

        • Internet
        • Customer Service
        • Banking
        • Banking
        • Microsoft Word
        • Public Relations (PR)
        • Accountig
        • Microsoft Excel
        • ICDL

        Languages

        • Arabic

          Fluent
        • English

          Advanced
        • French

          Beginner

        Training & Certifications

        • ICDL

          AS·2015
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