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toqa abdelraouf Hamed

Customer Service Assistant at Money Fellows

Giza, Egypt

Work Experience

  • Customer Service AssistantFull Time

    Money Fellows

    Jan 2022 - Present -3 yrs, 6 months

    • Back-office Support SpecialistFull Time

      Teleperformance

      Sep 2019 - Jul 2021 -1 yr, 10 months

      Egypt , Cairo

      • Job Details:Call Center inbound agent at Egypt Air for 10 months. Back office and Email agent at Egypt Air for another 9 months.

    • Customer service providerFull Time

      fetchr

      Dec 2016 - Dec 2017 -1 yr

      Egypt , Cairo

      • Job Details:Receiving calls, helping customers about their orders, scheduling orders, tracking packages

    • Customer Service AgentFull Time

      Raya Contact center

      Oct 2015 - Oct 2016 -1 yr

      Egypt , Cairo

        • Education

        • College Diploma in Commerce

          Cairo University (CU)

          Jan 2023 

        • College Diploma in Computer science

          Cairo University (CU)

          Jan 2011 - Jan 2014 - 3 yr

        • High School - Thanaweya Amma

          Giza Secondary School for Girls

          Jan 2011 

        Skills

        • Customer Care
        • Back Office
        • Customer Service

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • Seed funding

          Al maqqar coworking space ·2017

        • English Course

          Not courses·2015
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