TN

Tony Nader sobhy

Sales Employee at Vodafone

Luxor, Egypt

Work Experience

  • Sales Employee

    Vodafone

    Mar 2023 - Present -2 yrs, 2 months

    Egypt

    • Job Details:Provide exceptional customer service to ensure high levels of satisfaction. Assist customers with product inquiries, troubleshooting, and purchasing decisions. Resolve customer complaints, offering practical solutions in a timely manner. Process sales, exchanges, and transactions efficiently using company systems. Demonstrate a strong ability to manage time and multitask in a fast-paced environment. Maintain up-to-date knowledge of company products and services to better assist customers.
  • Training Intern

    Raya CX Carriers

    May 2022 - May 2025 -3 yrs

    Egypt

    • Job Details:Completed comprehensive training in customer service techniques and best practices. Gained hands-on experience in handling customer inquiries, complaints, and service requests. Developed strong communication skills through interaction with customers and team members. Familiarized with CRM systems and ticketing processes to track customer interactions.
  • Sales Employee

    Grand Hotel Stores

    Egypt

    • Job Details:Delivered excellent customer service while assisting with product selection and purchasing. Responded to customer inquiries and complaints, providing clear and accurate information. Processed transactions efficiently and accurately. Worked collaboratively with team members to ensure the smooth operation of the sales floor. Contributed to meeting and exceeding sales targets and improving customer retention.
  • Education

    • Bachelor's Degree in English Translation

      Sohag University

      Jan 2017 - Jan 2021 - 4 yr

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    • Russian

      Beginner
    • German

      Beginner
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