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Tony Farid

Associate Support Engineer at Xpert Key Company

Work Experience

  • Associate Support Engineer

    Xpert Key Company

    Oct 2024 - Present -9 months

    • Job Details:Handled support tickets via the OS ticketing system, ensuring timely resolution. Debugged and resolved issues in .NET applications to maintain system performance. Collaborated with teams to troubleshoot and document solutions for recurring issues. Delivered consistent customer support with clear communication and effective problem-solving.

    • Education

    • Bachelor's Degree in Computer Science

      Helwan University

      Jan 2022   3 yr 6 Months

    Skills

    • Java
    • C#
    • Spring Boot
    • HTML
    • CSS
    • JavaScript
    • MVC
    • AOP
    • MySQL
    • PostgreSQL
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