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toka hany shinaishin

multitasking person

Sheraton, Cairo, Egypt

Work Experience

  • tellerFull Time

    CIB

    Aug 2016 - Oct 2017 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:job description: - Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. - Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. - Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. - Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. - Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency. - Maintains customer confidence and protects bank operations by keeping information confidential. - Contributes to team effort by accomplishing related results as needed. Bank Teller Skills and Qualifications: - Customer Service, Attention to Detail, General Math Skills, Verbal Communication, Integrity, Selling to Customer Needs, People Skills, Financial Skills, Financial Software, Thoroughness, Documentation Skills
  • human resourcesInternship

    CIB

    Jul 2015 - Sep 2015 -2 months

    Egypt , Cairo

    • CUSTOMER SERVICEFull Time

      vodafone uk

      Jun 2015 - Sep 2015 -3 months

      Egypt , Cairo

      • Education

        • Bachelor's Degree in business administration

          Arab Academy for Science, Technology and Maritime Transport (AAST)

          Jan 2012 - Jan 2016 - 4 yr

        • High School - Thanaweya Amma

          King Fahd

          Jan 2012 

        Achievements

        Delivery system for cinnabon city center (on my SQL), 2013 at university

        Skills

        • Microsoft Word
        • Microsoft Powerpoint
        • Microsoft Excel
        • HR
        • ACCOUNTING AND FINANCE
        • Teaching

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • HR DIPLOMA

          AUC·2018
        • Principles of banking certificate

          ( central bank) /EBI ( Egyptian banking institution ) ·2016
        • business administration

          ain sham university·2015
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