Toka Tarek

Account director at (bmp) Big Move Production

New Cairo, Cairo, Egypt

Jan 2024 - Present -1 yr, 6 months

Egypt , Cairo

Job Details:Develop and maintain strong, long-term relationships with key clients. Serve as the primary point of contact for client inquiries and needs. Proactively identify and address client concerns and challenges. Collaborate with internal teams to ensure client satisfaction and deliver exceptional service Develop and execute comprehensive account plans aligned with client business objectives. Identify opportunities for cross-selling and upselling within existing accounts. Conduct regular account reviews to assess performance and identify areas for improvement. Develop and implement strategies to increase client retention and loyalty. Achieve and exceed sales quotas and revenue targets. Identify new business opportunities within existing accounts. Negotiate contracts and pricing to maximize profitability. Prepare accurate sales forecasts and reports. Mentor and develop junior account managers. Collaborate with sales, marketing, and product teams to achieve shared goals. Share industry knowledge and best practices with the team.

Apr 2022 - Dec 2023 -1 yr, 8 months

Egypt , Cairo

Job Details:- Develop and maintain strong, long-term relationships with key clients. - Serve as the primary point of contact for client inquiries and needs. - Proactively identify and address client concerns and challenges. - Collaborate with internal teams to ensure client satisfaction and deliver exceptional service - Develop and execute comprehensive account plans aligned with client business objectives. - Identify opportunities for cross-selling and upselling within existing accounts. - Conduct regular account reviews to assess performance and identify areas for improvement. - Develop and implement strategies to increase client retention and loyalty. - Achieve and exceed sales quotas and revenue targets. - Identify new business opportunities within existing accounts. - Negotiate contracts and pricing to maximize profitability. - Prepare accurate sales forecasts and reports. - Mentor and develop junior account managers. - Collaborate with sales, marketing, and product teams to achieve shared goals. - Share industry knowledge and best practices with the team.

Kyan marketing solutions

Feb 2021 - Feb 2022 -1 yr

Egypt , Cairo

Job Details:-Establishing a process protocol for the company from scratch to distribute the tasks to the departments. -Process map for the entire department (SOP). -Coordinating with Production, Studio and operations teams to ensure timelines are met. -Highlight the potential failures that might happen in the project. -Checklist includes the main points that every project should pass to be ready to launch and share this list with all stakeholders. -Choose the appropriate system to make internal communications less time-wasting and more efficient. -Build archiving system.

Senior Account ManagerFull Time
Oct 2020 - Feb 2022 -1 yr, 4 months
Egypt , Cairo
Account ManagerFull Time
May 2019 - Oct 2020 -1 yr, 5 months
Egypt , Cairo
- Job Details:Meeting and liaising with clients to discuss and identify their advertising requirements. -Up-selling digital products to your clients. -Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget. -Briefing media, social media and creative staff, and assisting with the formulation of digital marketing strategies. -Liaising with, and acting as the link between, the client and the agency by maintaining regular contact with both, ensuring that communication flows effectively. -Negotiating with clients and agency staff about the details of campaigns. -Presenting creative work to clients for approval or modification. -Handling budgets, managing campaign costs and quoting clients. -Writing client reports. -Monitoring the effectiveness of campaigns.