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toka tarek

Call Center Agent at Clevery

Marg, Cairo, Egypt

Work Experience

  • Call Center Agent

    Clevery

    Nov 2023 - Present -1 yr, 8 months

    Egypt

    • Job Details:Responded to customer inquiries and resolved issues via phone. Provided technical support and ensured high customer satisfaction rates.

  • Pharmacy Assistant

    Nov 2022 - Nov 2023 -1 yr

    Egypt

    • Job Details:Assisted the pharmacist in organizing medications and managing inventory. Handled customer inquiries and facilitated sales transactions.

    • Education

    • Bachelor's Degree in European Civilization and Languages

      Ain Shams University (ASU)

      Jan 2022   3 yr 6 Months

    Skills

    • proficient in Microsoft Office (Word, Excel, PowerPoint)
    • Fast and accurate Typing Skills
    • Excellent communication and customer service abilities

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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