Toaa Refaat

Customer Success ExecutiveFull Time

• Job Details:- Responsible for conducting the first phase of car inspections, and applying the company rules and regulations. - Follow up with the engineering team to finalize the audit and inspection process ensuring they meet slyndr's criteria before submitting the purchasing order. - Understanding customer outcomes by communicating with them, analyzing customer needs, and gathering other feedback. - Contact potential customers to identify opportunities to buy their cars and provide selling opportunities. - Addressing customer concerns and providing solutions to resolve issues promptly - Enhancing customer service experience, creating engaged customers, and facilitating organic growth - Acting as a customer advocate and liaison to provide feedback to the internal teams on how to better serve customers. - Successfully achieving monthly reservation target.

Sales Account ExecutiveFull Time

• Job Details:- Developing positive relationships and handling customers’ needs - Generating new sales using existing and potential customer networks - Act as the point of contact and handle customers’ shipments - Handle clients' shipments during the onboarding phase until they reach the agreed number of leads/shipments. - Resolve conflicts and provide solutions to customers promptly. - Track sales account targets, aligned with Bosta objectives and monthly targets.

Senior Sales & Marketing ExecutiveFull Time