Tarek Nabil Mohamed Al-Sadek

SAP Application Consultant – MMFull Time

• Job Details: New SAP Projects Implementation which go through the following phases: i. Project Preparation (Define Preliminary Scope, users involved and project Charter) ii. Business Blueprint (SAP Introduction and Presentation, Define Business Needs through Questions and Answers Methodology) iii. Realization (Configure SAP Application to match All business needs, Conduct users Training and Configuration Testing) iv. Final Preparation (Master Data Format & upload, users Creation and Authorization) v. Go Live (Support All new SAP working users)  Support All SAP users in completing business cycle & Filling the Missing data in the Application.  Troubleshooting All SAP users through Analyzing, tracing and Resolving System Error messages.  Ensure The Accuracy of Master Data in the System.  Analyzing and improving business Cycles based on customers’ needs.  Business Data Analysis For new Customized Reports.  Prepare SAP users authorization needed for specific tasks &  Establish a comprehensive training program and materials for new users.  Contribute constructively with my team and any other teams called to serve on.  Build collaborative relation between business process department and all other departments.  Establish a comprehensive presentation on any new Business cycle.  Ensure delivering the knowledge to all users in time.

CSO Representative – Sales &Technical; -Full Time

• Job Details:1 Responsible for any technical inquiries from customers and having them solved. 2 Understanding the needs of customers and choosing the best, fastest and obvious way to satisfy them and their needs. 3 Using Online Vodafone applications deliver customers Rights, also editing accounts of each customer per each request issued by customer or the system itself. 4 Presenting all Vodafone services and doing the sales duties. 5 Catching up any updates in Vodafone material and attending training courses made by VF.

International Technical Support AdvisorFull Time

• Job Details:1 Understanding the needs of customers and choosing the best, fastest and obvious way to satisfy them and their needs. 2 Using Etisalat and Raya applications deliver customers Rights, also editing accounts of each customer per each request issued by customer or the system itself. 3 Increasing Communication skills and trying to be multi-tasking person 4 Troubleshooting Network failure (ADSL, Radio signals, HFC and GPON Networks) 5 Attending new courses related Networking and Web Services 6 Assistance in Webhosting and Domain caring plus troubleshooting there problems