thouraya ayman helal
Planning Coordinator
Zaher, Cairo, EgyptWork Experience
usheringFull Time
- Job Details:communication skills presention skills
Call Center AgentFull Time
orange
Jul 2019 - Nov 2019 -4 months
Egypt , Cairo
- Job Details:Responsible for customer relations, sales support, and account funding. Answer all incoming calls efficiently and accurately. Intake the preset required number of calls per day. Use efficiently all systems related to customer service. Handle escalation calls and drive resolution Enter data and other relevant information into call center data base
Education
Bachelor's Degree in commerce
Ain Shams University (ASU)Jan 2019
facutly of commerce in accounting
Ain Shams University (ASU)Jan 2015 - Jan 2019 - 4 yr
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Empolilty and skills training
Amircan Univeristy in Cairo·2017