TOLULOPE BABATUNDE OLAMIPO

Customer service associate supervisorFull Time

• Job Details:•Customer retention and maintenance via the various media such as telephone, e-mail and social networks. • Selling of Diamond bank’s products to the customers through various media. • Monitoring of Diamond VISA credit card, using MSCC/FIMI applications. • Alternative channels monitoring, assisting customers with E-banking procedures. • Delivering prepared sales scripts in persuading potential customers or clients to purchase the organization’s product or service. • Obtaining possible customer leads and conducting follow up on first point of contact. • Developing targeted sales campaigns, which increase sales to the organization from corporate customers and HNI customers • Entering data and maintaining database of existing customers or potential customers. • Maintaining records of telephonic communications, interactions, accounts, requests, and payments.

Customer service associateFull Time

• Job Details:•Good experience in sales in FMCG environment •Detecting subscribers’ critical issues with product and services. •Use of specialized tools, devices, and procedures to successfully manage a large number of subscribers on the network. •Other administrative duties such as: report writing, training of other colleagues, and active participation in many sub-groups •Tele- marketing

Programme OfficerFull Time

• Job Details:• The representative for recruitment into University Of Hull, United Kingdom in Nigeria for Med., (Masters in Education) courses. • Follow-up selected prospects on Academics and Education programmes. • Handle telephone/surface mail/walk in enquiries for delegated programmes. • Assist with logistics and other preparations for all Accelerated Learning Systems programmes. • Collate and update prospects responses in the course of a recruitment programme. • Follow up existing prospects to ensure they complete all modalities necessary for enrolment in their programme of interest. • Assist in programme delivery at all workshops/seminars/conference and ensure that excellence is maintained