Ivan Barungi Kato

Procurement OfficerFull Time

• Job Details:• Representing the company as first point of contact with its clients. • Procuring of goods and material at the best prices on behalf of the company • Finding of customers to buy goods and services • Making and ensuring of payments to and from our various clients for services rendered

Asst. Trade Promotion Public Relations OfficeFull Time

• Job Details:* Preparation and coordination of organisational events. * Design and composition of all annual internal and external publications. Dissemination. * Organization and preparation of Media Coverage for events. * General administrative duties. SKILLS/ACHIEVEMENTS  Full understanding of Microsoft office in general with Emphasis on Microsoft Publisher, Word, Excel and PowerPoint.  Sufficient customer care abilities  Proven events management skills and mobilisation of media coverage  Proficiency in designing, writing/composing of audio and visual aids  Excellent communication skills both oral and written

Customer Care Call Centre AgentInternship

• Job Details:ROLES: * Representing the company as first point of contact with its clients. * Promotion of various company products and services to suit end users. * Upselling and down-selling different company products and services in a bid to solve clientele queries. * Listening and solving customer inquiries and queries in accordance to company guidelines and policies. ACHIEVEMENTS: * Acquisition of good interactive skills with various kinds of people, a skill that is vital to the administrative position. * Developed the ability to troubleshoot under pressure in the shortest time possible, a skill vital for problem solving within any organisation. * I polished the ability to master product knowledge for effective customer service. * Mastered the art of listening, composure, patience, politeness, empathy and service with a smile and customer comes first attitude, all important traits under customer care and management.