Tharwat Soliman

IT ManagerFull Time

• Job Details: Manage IT Department for any Requirements  Servers: • Installing, Configuring, Managing Servers Windows Server and Redhat Linux • Familiar with Firewall Sophos, F5, Fortigate & ISA Server, TMG and GFI, PFsense. • Using Acronis, Symantec Backup Exec 2015, Cobian and KLS, for Backup Restore Data. • Familiar with VMware (ESXi 5-5 - Workstation) & Hyper-V and Veeam One. • Installing, Configuring, Managing Kaspersky antivirus Server & Clients. • elastix Communications Server, Centos based, Fax Server and VOIP & Video Conference Server • Office Scan Trend Micro • HP Open View Service desk  Users & Computers: • Support All Company Computers (Software & Hardware) • Managing Users Rules & Policies, Permissions and Users Authority  Network Devices: • Network Cabling & Equipment’s “Routers, Switches, Access points”. • Investigating and diagnosing network problems. • Fixing network faults & maintenance. • Day to day admin and monitoring of network usage.  Other Devices: • Very good knowledge Installation and Configuring Storage Devices like IBM Storwize V3700. • Very good knowledge and support Copiers like Canon & Xerox work Center. • Very Good Knowledge and Support Network FAXs Machines. • Very Good Knowledge and Support Network Printers. • Good knowledge and support PBX Central Telephone & Telephone network • Good Knowledge and Support Finger print machines. • Very good knowledge Installation and Configuring UPS • Good Knowledge to support Polycom devices. • Good knowledge on Security Surveillance Systems.  Other Tasks & Services: • Follow-up with All suppliers for Services & Bills and Warrantees, Head Office& All branches Like ISPs- Copiers. • Work on Website Add – Edit – Delete Pages & Contents • Follow-up Google & Microsoft & GoDaddy and Kaspersky accounts. • Managing All IT Equipments & Inventory • Overseeing security of all systems, especially the internet, and monitoring antivirus protection. • Planning future improvements, suggesting IT solutions to business problems. • Develop & improve work in IT Department Continuously

Information Technology Section HeadFull Time

• Job Details:Roles * Planning, Installing, Configuring, and Managing Servers. * Installing & Configuring and Managing File server, FTP Server, Print server, Web server, and Application Services. * Active Directory Management, DNS, DHCP and Group Policy. * Storage Management, Backup and Restore and Auditing. * Installing, Configuring Microsoft Internet Security and Acceleration (ISA) Server 2006. * Designing, Configuring, Enabling Virtual Private Networks (VPNs). * Using GFI Web Monitor with ISA Server “Web Security, filtering, Monitoring & Internet Access Control” * Install, configure and maintain all servers, switches and routers, Performs other duties as assigned. * Assist in the organization and inventory of all hardware and software resources. * Monitors and maintains the use of the photocopiers and printers. * Develops, maintains, and monitors procedures for all server backups. * Perform on-site and remote technical support. * Monitors, plans, and coordinates the distribution of client/server software and service packs. * Makes recommendations for new equipment and services to purchase and works with various vendors for procurement. * Installing, Configuring Routers, Switches, Print servers and Access Points. * Assists in all Departments of various systems to include PC’s, servers, network equipment, and software applications. * Provides emergency on-call support on a rotating schedule. * Administrate and Support Telephone central “TDA 600 PBX VOIP” * Maintains excellent communication with the Corporate IT Manager on all tasks and projects.

Systems AdministratorFull Time

• Job Details:Roles * Implementing, Administering and Managing Servers “Windows Server 2003” * Worked as a Server operator, Backup operator, ISA and Exchange Server. * Configuring Network Camera "IP Camera" * Installing and, configuring, monitoring and maintaining computer systems and networks. * Talking staff/clients through a series of actions, either face to face or over the telephone, finding solutions to problems. * Troubleshooting system and network problems and diagnosing and solving hardware/software faults. * replacing parts as required, supporting new applications, setting up new users, * Prioritising and managing several open cases at one time. * Training on ERP System Microsoft Dynamics Called "AXAPTA", and Training on HR System Called "HITS"