TC
TERISH CHERIAN
Guest Relations Executive
Cochin, IndiaWork Experience
Nihara Resort and Spa
Oct 2022 - Apr 2025 -2 yrs, 6 months
- Job Details:Greet and welcome visitors in a professional and friendly manner. Handle customer inquiries and complaints in a timely and professional manner. Provide information about hotel facilities, local attractions, and services. Anticipate guest needs and provide assistance with tasks like confirming travel arrangements or taking messages. Engage with guests to build relationships and foster loyalty.
Education
Bachelor's Degree in Mathematics
Assiut University (AUN)Jan 2002 - Jan 2003 - 1 Year
Bachelor's Degree in Mathematics
Assiut University (AUN)Jan 1997 - Jan 2000 - 3 yr
Skills
- Excellent Interpersonal and Communication skills
- Problem solving capabilities
- Leadership skills and taking initiative
- Quick learner, paying attention to detail
- Planning skills and implementation of actions
- Team player with good liaison skills
- Highly ethical, reliable individual, well-versed in handling and processing confidential information
- Proficient in Microsoft Office suite
Languages
English
FluentHindi
FluentMalayalam
FluentTamil
FluentFrench
BeginnerArabic
Beginner