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Tayseer Osama

Account security and risk Team Lead - MEA

Haram, Giza, Egypt

Work Experience

  • Account security and risk Team Lead - MEAFull Time

    Uber

    Jan 2019 - May 2020 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:- leading a team of MEA account security and risk representatives, responsible for handling fraud related customers complains in addition to detecting and raising insightful fraud patterns in the markets. - Responsible for monitoring, improving and reporting team KPIs to both Cairo COE management, EMEA Risk team and stakeholders. - Co-leading senior investigators, responsible for identifying markets fraudulent behaviors, quantifying the impact and working on proactive losses prevention.
  • Community Operations Team Lead - SSAFull Time

    Uber

    Aug 2017 - Jan 2019 -1 yr, 5 months

    Egypt

    • Community Support Representative - SSAFull Time

      UBER

      Oct 2016 - Jul 2017 -9 months

      Egypt

      • Education

        • Bachelor's Degree in business adminstration

          Cairo University (CU)

          Jan 2012 - Jan 2016 - 4 yr

        • High School - Thanaweya Amma

          Dar El Tarbeya

          Jan 2012 

        Skills

        • Microsoft Excel
        • Performance Management
        • Business Analysis
        • Operations Management
        • Team Leadership
        • Modeling
        • Tableau
        • SQL

        Languages

        • English

          Advanced

        Training & Certifications

        • Lean six sigma - Yellow belt

          AUC·2020
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