TA
taxi abod
Customer Service Account
Cairo, EgyptWork Experience
Webhelp
Nov 2019 - Nov 2022 -3 yrs
Egypt
- Job Details:Handle incoming calls from potential customers interested in the product. Turn inquiries into sales by providing relevant information and offering promotions to the customer’s needs. Work towards achieving daily, weekly, or monthly sales quotas set by the call center.
Xceed
Nov 2015 - Nov 2018 -3 yrs
Egypt
- Job Details:Promote and sell sim cards to new and existing customers, explaining the benefits and features of different mobile plans. Manage time efficiently, balancing the number of calls made and the quality of the conversations to close deals faster. Help customers set up mobile accounts, including choosing the right plan, setting up payment methods, and explaining terms of service.
Buffalo Burger
Nov 2013 - Nov 2014 -1 yr
Egypt
- Job Details:Handle inbound calls to take customer food orders, ensuring accuracy in the details such as menu items, quantities, delivery addresses, and any special instructions. Work towards monthly sales goals by increasing the number of orders. Participate in promotions to drive higher sales. Be familiar with ongoing promotions and special offers to inform customers and encourage additional purchases.
Skills
Languages
Arabic
FluentEnglish
FluentGerman
Beginner