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Tawfik Nabil

Customer Account Manager at 360imaging

Nasr City, Cairo, Egypt

Work Experience

  • TQM SupervisorFull Time

    Al Ahli Bank Of Kuwait ( Abk Egypt )

    Sep 2024 - Present -10 months

    Egypt , Cairo

    • Customer Account ManagerFull Time

      360imaging

      Sep 2021 - Present -3 yrs, 10 months

      • Technical Support SpecialistFull Time

        Huawei

        Sep 2020 - Jun 2021 -9 months

        Egypt , Cairo

        • Web Chat adviorFull Time

          Otlob

          Dec 2019 - May 2020 -5 months

          Egypt , Cairo

          • Job Details:- Handled customer complaints and resolved their issues efficiently and in a friendly manner.

          • Education

          • Bachelor's Degree in mass communication

            Cairo University (CU)

            Jan 2010 - Jan 2015 - 5 yr

          • High School - Thanaweya Amma

            Al-Namozagia

            Jan 2009 

          Activities

          • Event organizer at Darb 17/18

            Volunteering

            Sep 2019 - Dec 2019 -3 months

          • volunteer at resala

            Volunteering

            Jun 2014 - Jun 2015 -1 yr

          Achievements

          Solo traveled around Egypt on a bicycle. Hiked from Cairo to Fayoum in 3 days. Done the three pecks challenge. Worked on a youtube channel that teaches cycling. Working within a small team on a startup. bike messenger service.

          Skills

          • Customer Support
          • Customer Care
          • Communication skills
          • Arabic
          • English
          • UI/UX
          • Customer Service
          • Creative Writing
          • Retail Sales
          • Microsoft Office

          Languages

          • English

            Fluent

          • Arabic

            Fluent

          Training & Certifications

          • Language

            MODLI·2012

          • Language

            AUC·2010
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