Tatsiana Kibkova

office manager/showroom managerFull Time

• Job Details:• Advising on coming product /services developments and discussing special promotions. • Managed the production of marketing materials. • Supplier’s selection and evaluation • Planning, organising and managing events (INDEX exhibition ) • Preparing, managing and updating all company documentation (data sheets, invoices, quotations, delivery notes, LPO, guaranty letters, etc.) • Following up new business opportunities and setting up meetings. • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. • Handling all Import/Export logistic and all documentation process accordingly. • Progress monitoring of suppliers and subcontractors (monitoring was based onsite reports and office activity) • Progress monitoring of suppliers and subcontractors (monitoring was based onsite reports and office activity) • Managing and assisting projects. • Using a range of office software, including email, spreadsheets and databases; • Recording office expenditure and managing the budget; • Organizing the office layout and maintaining supplies of stationery and equipment; • Maintaining the condition of the office and arranging for necessary repairs; • Organizing and chairing meetings with staff. • Overseeing the recruitment of new staff, sometimes including training and induction; • Delegating work to staff and managing their workload and output; • Responding to customer enquiries and complaints; • Reviewing and updating health and safety policies and ensuring they are observed; • Attending conferences and training; • Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or provide general assistance during presentations; • Screening phone calls, enquiries and requests, and handling them when appropriate; • Meeting and greeting visitors at all levels of seniority; • Organizing and maintaining diaries and making appointments; • Dealing with incoming email, faxes and post. • Protects organization's value by keeping information confidential. • Carrying out background research and presenting findings; ________________________________________

reservation coordinatorFull Time

• Job Details:• Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. • Manage all mails from travel agencies and direct guests and ensure response and completion of all requests and evaluate all reservation logbooks and provide update on everyday basis. • Book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts. • Develop and maintain professional relationships with all hotels sales representatives and travel agencies partners. • Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for the same. • Evaluating new candidates for the positions of hotel representatives and reservation agents. • Preparing and providing special trainings for reservation agents: Processing bookings via phone; Group/multiple bookings; Rate structure and cancellation polices; Understanding of hotel contract, etc. ________________________________________