Tassneem Mohamed Mohamed

TeamleaderFull Time

Quality Assurance CoachFull Time

Operations Specialist

• Job Details:Coordinated and resolved complex shipment issues, ensuring timely and accurate delivery of goods. Managed supplier requests and maintained strong relationships to facilitate smooth operations. Oversaw collections processes, including approving and processing installment payments. Collaborated with various departments to streamline operations and enhance overall efficiency. Training new team members on operational tasks. Managed operational complaints, returns, and warranties, balancing efficient internal processes with high-quality customer service to ensure effective problem resolution and customer satisfaction.