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Tasnim Roshdi Mohamed

Call Center Agent

Masr Al Qadima, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    National Bank of Egypt

    Apr 2015 - Jul 2015 -3 months

    Egypt , Giza

    • Job Details: -Dealing with calls in a highly professional manner. -Handling and resolving customer complaints. -Remaining calm under stressful situations. -Fully aware of all laws and regulations regarding data protection. -Working knowledge of MS Office software and spreadsheets. -Answering any queries quickly and efficiently.

    • Education

    • BSc Commerce in Management

      Cairo University (CU)

      Jan 2011 - Jan 2015 - 4 yr

    • High School - Thanaweya Amma

      41

      Jan 2011 

    Achievements

    Answering any queries quickly and efficiently

    Skills

    • 0

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • Summer Internship Program

      Alex Bank·2013

    • Certified Management Accountant

      The American University ·2013

    • English Course

      The American University ·2013
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