TA
Tareq aljabali
Call Center Agent at Third Party Pr0digy Systems (Contract with UNICEF)
YemenWork Experience
Third Party Pr0digy Systems (Contract with UNICEF)
Jun 2019 - Present -6 yrs
Yemen
- Job Details:Answering all incoming calls from beneficiaries in a timely, polite & empathetic manner. Providing guidance on payment sites & dates, registering grievances, and ensuring callers feel supported.
RSD Consulting, Training, and Development
Feb 2017 - Oct 2018 -1 yr, 8 months
Yemen
- Job Details:Developing training materials, monitoring and evaluating training processes, and developing training plans and budgets.
Sabafon Yemen Company for Mobile Telephony
Mar 2013 - Nov 2019 -6 yrs, 8 months
Yemen
- Job Details:Obtaining client information, identifying customer needs, providing solutions, and maintaining communication equipment.
Al-Ghrasi Trading Co Limited
May 2007 - Jul 2010 -3 yrs, 2 months
Yemen
- Job Details:Completed daily banking transactions, opened bank credits, organized trade fairs, and followed up on tenders.
Education
Bachelor's Degree in Marketing
Sana'a UniversityJan 2013