
Tarek Sabry Mohamed
Tarek Sabry
Bab Sharq, Alexandria, EgyptWork Experience
General ManagerFull Time
Strawberry for Hotels & Tourism Management
Mar 2010 - Present -15 yrs, 3 months
Egypt , Alexandria
- Job Details:.Planning, budgeting, and forecasting of both short and long range operational goals and capital needs for both new & running hotels. •Setting strategies. for new Hotel pre-opening & brothers hotels renovation : Design, decoration and F.F.E & equipment required. • Dealing with contractors and suppliers •Responsible for the overall performance and operations of hotels. • Ensuring that all departmental service standards are met consistently. a superior level of customer satisfaction. • Analyzing sales figures and devising marketing and revenue management strategies. • Recruiting, training and monitoring Senior staff . • Addressing problems and taking appropriate action .
General ManagerFull Time
Paradise Inn group -Egypt - Hotels & Resorts
Jun 2006 - Feb 2010 -3 yrs, 8 months
Egypt , Alexandria
- Job Details: Responsible for the overall performance and operations of the hotel • Planning, budgeting, and forecasting of both short and long range operational goals and capital needs • Insuring a superior level of customer satisfaction . • Carrying out inspection of the property and services . • Ensuring compliance with all applicable regulations including health and safety • develops standards of quality, efficiency, and productivity through each department head. • Approves the marketing plans that promote the resort's long and short range goals. • Acts as the representative for the hotel to the community and governmental bodies.
Hotels Operations DirectorFull Time
Royal Suites Hotels & Resorts -Dubai - UAE
Sep 2001 - Jun 2006 -4 yrs, 9 months
United Arab Emirates , Dubai
- Job Details:- Conducting positively in both Rooms Division & Food & Beverage 5* quality services, Ensuring that all departmental service standards are met consistently. -Analyzing sales figures and devising marketing and revenue management strategies Implement all policy procedures’ required for hotels operation to run smoothly. -Implement and Design the Decoration and Equipment required. - Carrying out inspection of the property and services . - Promoting and marketing the services . - Follow up on all hotels GSTS & Richey reports instituting corrective actions in a fast and effective manner. - Dealing with customer complaints and comments . -Train strongly the teams of senior managers using efficiently the modern styles of management
Rooms Division MGR & Resident ManagerFull Time
Pyramisa Hotels-Egypt
Apr 1988 - Sep 2001 -13 yrs, 5 months
Egypt , Sohag
- Job Details:- Supervise & Carrying out inspection of all rooms departments (Front office - housekeeping - Laundry- Gardens -Guest relations …) & follow up. to be sure that the proper services maintained. -Manage & train strongly any team of senior managers using efficiently the modern styles of management -Dealing with customer complaints and comments . - Implement work schedules for individuals and teams.• Setting and achieving sales and profit targets • Recruiting, training and monitoring senior staff . • check all VIP lists arrivals & procedures of treatments. • Dealing with customer complaints and comments • Addressing problems and taking appropriate action • Dealing with contractors and suppliers . • Insuring a superior level of customer satisfaction .
Education
Msc in Hotels Management
Alexandria University (ALEXU)Jan 1994 - Jan 1996 - 2 yr
Technical Diploma in Occupational Health & Safety
International World Work Organisation InstitutionJan 1994 - Jan 1996 - 2 yr
BSc in Biochemistry
Alexandria University (ALEXU)Jan 1981 - Jan 1985 - 4 yr
Skills
Languages
Arabic
FluentEnglish
FluentGerman
Advanced
Training & Certifications
International Computer Driving License at
UNESCO (International) - Dubai·2005Hotels e-Marketing
Georgia University -Dubai·2003Automated Hotels Systems
Arab Academy for Science & Technology·1997Hotels Management & Marketing
Alexandria University Hotels & TourismFaculty·1995Quality Control Management
Alexandria University·1992Leadership & Hotels Management Advisors
Pyramisa hotels·1990Customer Services Satisfaction
Sheraton Hotels International·1987: Hotels Management training programs
Faculty of Hotels & Tourism -Alexandria University·1987