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Tarek Abosdearh Mohameden

IT Management and support

Sharabeya, Cairo, Egypt

Work Experience

  • IT General ManagerFull Time

    Ministry of Foreign Trade

    Sep 2014 - Present -10 yrs, 9 months

    Egypt , Cairo

    • Job Details: Managing the daily service operations to ensure quality services are provided, IT Support Planning.  Technical advisor and Trainer on troubleshooting fault for pc’s and its peripherals, Technical and financial Study of suppliers offers.
  • IS Services ManagerFull Time

    Ramadan

    May 2007 - Sep 2014 -7 yrs, 4 months

    Egypt , Cairo

    • Job Details: Managing the daily IS services to ensure quality services are provided  Maintenance, IT Support Planning, and Training plans.  Technical and financial Study of suppliers offers  Responsible for the support of the entire infrastructure and the field services. Research, recommend and implement new technology.  Directing, monitoring and coordinating, dep. processes, evaluations and plans, to guarantee standard running conditions and process productivity in accordance to daily/monthly production plans and schedule.  Submitting monthly data of performance parameters to the upper management, along with proposals to eliminate bottlenecks in IS services.  Auditing usage of spare parts, and accordingly placing orders to ensure continual operation with minimal idle stock.  Evaluating supplier bids, to identify suppliers offering quality materials at budgeted rates.  Managing Data Centre operation including configuring IBM San Storage
  • IT Technical Support ManagerFull Time

    Ministry of Foreign Trade

    Jun 2003 - May 2007 -3 yrs, 11 months

    Egypt , Cairo

    • Job Details:- Managing the daily service operations to ensure quality services are provided - Technical adviser and Trainer on troubleshooting faults for pc's and its peripherals. - Technical and financial Study of suppliers offers - IT Support Planning.
  • IT Support SupervisorFull Time

    Compurent & Services Co.

    Nov 1995 - Jun 2003 -7 yrs, 7 months

    Egypt , Cairo

    • Job Details:- Supervised the technical support request for major accounts - PC, servers, Printers, monitors, and other peripherals technical support.
  • Education

    • MBA in EMBA

      Alexandria University (ALEXU)

      Jan 2014 - Jan 2016 - 2 yr

    • B.Sc. in Electronics

      Faculty of Electronics Engineering

      Jan 1984 - Jan 1989 - 5 yr

    • High School - Thanaweya Amma

      El-Zaher Secondary School

      Jan 1984 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • ITIL

      EXIN·2013
    • ITIL Foundation in IT Service Management

      Silicon21·2013
    • PMP

      Self Studyng·2013
    • VMware Ver5

      IT Valley·2012
    • JD Edward Enterprise inventory Management foundation, CNC Foundation Rel. 8.96, and system administration Rel. 8.96

      Oracle·2007
    • Advanced English Proficiency

      AUC·2006
    • Intermediate general English

      AUC·2006
    • MCSE

      Microsoft·2006
    • MCSE

      New Horizon Co.·2005
    • MCSA

      Microsoft·2005
    • Management Skills

      USAID·2005
    • Information Systems & Support Decision

      National Planning Institute.·2004
    • MCSE

      Microsoft·2002
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