tarek mohamed hasan

Director of the office of the secretary GeneralFull Time

• Job Details:▪ Responsible for all administrative and supervisory tasks at the university. ∙ Responsible for managing the university president office. ▪ Responsible for all internal and external reports, mails, and faxes..

Branch ManagerFull Time

• Job Details:▪ Maintain an accurate and effective filing system for the Branch. ▪ Arrange bookkeeping on special excel forms in order to monitor Business Development officers work. ▪Office Organization. ▪ Work as a contact point between the Branch Manager and his staff from one side, and the Branch. Manager and his clients and external contacts on the other side. ▪ Procurement. ▪ Store Keeping. ▪ Depositing & collecting checks. ▪ Dealing with city authorities.

Deputy team leaderFull Time

• Job Details:Retail Representative: (Where I was responsible for customers complaints and resolving them) Main responsibilities: ▪ Furnish and enhance after selling services & keeping a customer database. ▪ Maintain basic friendly attitude with customers at all times. ▪ Handle the customer’s complaints/escalated cases in timely manner that ensures the maximum customer satisfaction.. ▪ Provide the customers with accurate information related to the company services and products. ▪ Demonstrate Mobinil services and products. ▪ Handle all paper work that is reported to the different company departments. ▪ Implement basic requirements for "expert" attitude with customers ▪ Ensure accurate and smooth day to day operations.