tarek fouad

Property AdvisorFull Time

Senior Business development – Travel Trade & LeisureFull Time

• Job Details: Increase the number of B2B clients  Ensure company / business growth on short as well as on long term basis  Ensure customer satisfaction by offering productive and efficient service  Communicate with suppliers all complains & negative feedback if any  Promote the company services by using all marketing and promotions means  recruiting, training ,supervising staff, Direct, train and motivate the sales team  maintaining statistical and financial records  Direct, train and motivate the sales team  Maintain the existing clients as well as generate new prospects

Back office Executive customer support complain sectionFull Time

• Job Details: Receive Etisalat High value customer technical complains in a daily basis for immediate resolving or escalating to the concerned team  Conduct a monthly plan with the team manager to achieve the daily and monthly target of the resolved complains..  Insure the maximum customer satisfaction by avoid repeating the complaints.  Follow up with customer to confirm the solution.  Follow-up with marketing section to update the new process.  Ensure proper recording and closure of all issues