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tarek Abdalla abualkhair

Food & Beverages Director

Faisal, Giza, Egypt

Work Experience

  • Food & Beverages DirectorFull Time

    Universal investment for tourism

    Apr 2019 - Mar 2020 -11 months

    Egypt , Cairo

    • Job Details:Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Operations Director for monflora-coFull Time

    Monflora-co (for food services-catering &restaurant)

    Feb 2018 - Feb 2019 -1 yr

    Egypt , Cairo

    • Job Details:Maximizing sales, profitability, and improving quality, service, cleanliness and speed of Service standards. Improve and coordinate the restaurant operations activities and staff. Ensure customer satisfaction in all processes and sales services. Conduct all activities to meet and exceed QSC standards. Improve staff satisfaction and moral ,P& L analysis ,Operations costs control ,Local Store Marketing. Direct and coordinate activities of businesses or departments concerned with the production,. Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory
  • operation managerFull Time

    oryx group for food services

    May 2013 - Apr 2017 -3 yrs, 11 months

    Qatar

    • Job Details:Typical responsibilities of the job include: - Develop relationships, with external suppliers to ensure the very best reputation within the industry. - Receives the service required to ensure that the operational team can deliver the highest quality product. - Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements - Will constantly review the product range to ensure that all key quality standards are maintained - Liaising with superior to make decisions for operational activities and set strategic goals - Supervising staff from different departments and provide constructive feedback - Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being - Contribute towards the achievement of company’s strategic and operational objectives - Examine financial data/statements and use them to improve profitability - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - planning - promoting and marketing the business - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximizing profitability and meeting sales targets - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays
  • operation managerFull Time

    Oryx Group For Food services ( Doha - Qatar )

    Jan 2013 - Feb 2018 -5 yrs, 1 month

    Qatar , Doha

    • Job Details:- Develop relationships, with external suppliers to ensure the very best reputation within the industry. - Receives the service required to ensure that the operational team can deliver the highest quality product. - Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements - Will constantly review the product range to ensure that all key quality standards are maintained - Liaising with superior to make decisions for operational activities and set strategic goals - Supervising staff from different departments and provide constructive feedback - Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being - Contribute towards the achievement of company’s strategic and operational objectives - Examine financial data/statements and use them to improve profitability - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - planning - promoting and marketing the business - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximizing profitability and meeting sales targets
  • Education

    • College Diploma in Acunt

      Commerce Institute in Cairo. (Accounting) 1991

      Jan 1986 - Jan 1991 - 5 yr

    Achievements

    My short term goal is to get a job in required company where I can utilize my skills & improve my career path. my long term goal is to be in respectable position in that organization. Reduced employee turnover by increasing salary levels and introducing performance based incentives which enabled enable the organization to compete with other employers in the industry for the first time and increased the organization’s overall capabilities by enabling it to Increased employee productivity by introducing processes and procedures that eliminated duplication and reduced the time to complete month- Reduced employee turnover by 20% and significantly increased productivity by introducing a performance management system Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded.

    Skills

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    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Brand induction

       Nando’s University in South Africa ·2008
    • Operation manager

      suath afreca nandos ·2008
    • HACCP 2006

       Royal Institute of Public Health ,Qatar 2006 ·2006
    • • HACCP

       Royal Institute of Public Health ·2006
    • • Food Handling, safety and Sanitation & Hygiene

       Faculty Of sightseeing in Cairo·2001
    • HACCP-operation- customer care- planing

      Nandos university -Cairo hotel &trsuaim·2000
    • • Leading a Restaurant Program, Leading a Shift Program

       Americana Food Co·1999
    •  Crew supervisor KFC

       Americana Food Co·1999
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