Tamer Fathy

Etisalat Misr

• Security Control Room Team LeaderFull Time

  Jan 2020 - Present -5 yrs, 5 months

  Egypt , Cairo

  • Job Details:# Management • Submit documents that detail the internal processes, procedures, and standards of the company. (ISO) • Create a dashboard that includes weekly, monthly, and yearly data for all Etisalat buildings and locations. • Review of identified risk issues in management. • Evaluating the level of risks that face from internal and external sources. • Responsible for the day-to-day management of the team. • Organizing shift schedules for team members. • Training new and current team members on tasks. • Adhering to company policies and health, safety, and employment standards. # Access Control: • Manage and monitor access to, from, and within the facility and management offices. • Manages and operates an electronic locking system for internal doors. • Updating employee access levels, configuring access levels, and running access control reports and employee attendance reports. • Review and ensure that the staff and visit logs are maintained within the database and displayed at both the control room and security department. • Monitor and supervise the automated security systems. # CCTV: • leading the design of CCTV systems, considering and optimizing crucial factors such as camera placement, field of view, resolution, and lighting conditions. • ensuring the CCTV system is fully functioning and that video footage is recorded and stored appropriately. • searching for and reporting on vulnerabilities in security systems. • Provide guidance and support to the control room operators in performing their duties. • Responsible for operating remotely CCTV on headquarters, flagships, retail, and stores. # Digitalization transformation: • Create a database management system (DBMS). • Automated management system (AMS). • Lost and Found system. • Material in and out system.
• Safety Control Room OperatorFull Time

  Jan 2015 - Dec 2019 -4 yrs, 11 months

  Egypt , Cairo

  • Job Details:• Follow up on the security operations in the Etisalat building, main sites, and stores. • Print new and replacement employee ID cards • Carry out the required investigations using the CCTV system. • Respond to all employee requests for required permissions. • Verify that employee attendance is accurately reflected in the access control system. • Respond to all daily employee inquiries via email or phone. • Close the ID cards of resigned employees at the specified time. • Send daily reports to the control room team leader.
• Safety & Security SpecialistFull Time

  Aug 2012 - Sep 2014 -2 yrs, 1 month

  Egypt , Cairo

  • Job Details:• Supervise security services delivered by the outsourcing company to evaluate the vendor and take preventive action for any problems. • Supervise and monitor fire alarming system and take preventive actions for any claimed snags. • Responding to all employee inquiries and directing them to the appropriate specialists. • Monitor and handle daily operations for security staff such as attendance, outfit and team work initiatives to ensure the adherence Etisalat by e& policies and procedures. • Act as a technical member for evaluating brands and specifications of the security and safety systems recommended in new locations such as CCTV system, Security gates and Fire system. • Acknowledge the techniques of all the automated applicable system and coach the new staff within the team accordingly.