Tamer Ibrahim Younes

Commercial Operations ManagerFull Time

• Job Details:• Reported to General Manager. • Managing the company sales and service operations, including setting sales targets, monitoring performance metrics, and ensuring customer satisfaction. • Developing and implementing operational policies and procedures to optimize efficiency, improve quality, and reduce costs. • Managing the company's inventory and logistics operations to ensure that products are available for sale and delivered to customers in a timely manner. • Developing and maintaining relationships with key customers, vendors, and other partners to drive business growth and build the company's reputation in the market. • Coordinating with Xerox to ensure that the partner has access to the resources, training, and support needed to effectively sell and service Xerox products. • Leading and developing a team of employees, including hiring, training, and providing ongoing coaching and feedback.

Teaching Operations ManagerFull Time

• Job Details:• Reported to CEO. • Develop and implement educational programs that are aligned with association objectives and goals. • Evaluate the effectiveness of educational programs and make recommendations for improvement. • Ensure that educational programs are delivered efficiently and effectively, using appropriate educational methods and technologies. • Ensure that all educational activities comply with relevant legislation, regulations, and standards. • Develop and maintain relationships with internal and external stakeholders to ensure that educational programs meet their needs and expectations. • Monitor and maintain educational records and documentation to ensure compliance with association policies and procedures. • Develop and maintain relationships with lecturers and teachers, ensuring that they are qualified, experienced, and able to deliver high-quality educational programs. • Develop and maintain a database of lecturers/teachers, their qualifications, and their areas of expertise, to ensure that appropriate lecturers/teachers are assigned to each educational program. • Coordinate lecturer/teacher recruitment, selection, and training, ensuring that lecturers/teachers are familiar with the policies, procedures, and requirements of the educational programs they will be delivering. • Manage lecturer/teacher contracts, ensuring that they are clear, accurate, and compliant with relevant legislation, regulations, and standards. • Develop and implement strategies to ensure that lecturers/teachers are paid fairly and on time, and that their expenses are reimbursed promptly and accurately. • Develop and implement strategies to ensure that lecturers/teachers have the resources and support they need to deliver effective educational programs. • Conduct lecturer/teacher performance evaluations and provide feedback and coaching to support their professional development and growth. • Develop and maintain relationships with educational associations, professional bodies, and other organizations to ensure access to a pool of qualified lecturers/teachers. • Develop and implement strategies to encourage lecturers/teachers to continuously improve their skills and knowledge, such as providing opportunities for professional development and networking. • Provide support and guidance to lecturers/teachers to ensure that they deliver educational programs that are engaging, effective, and meet the needs of the target audience. • Develop and maintain a master schedule of educational lectures, ensuring that the schedule is aligned with organizational goals and objectives. • Coordinate with lecturers/teachers to determine availability and scheduling preferences, and ensure that the schedule meets their needs and requirements. • Develop and maintain a system for evaluating the effectiveness of educational lectures, using relevant metrics, such as learner feedback, participation rates, and performance outcomes. • Use the results of evaluations to continuously improve the quality and effectiveness of educational lectures, by adjusting scheduling, content, or delivery methods as needed. • Collaborate with other departments, such as IT or facilities management, to ensure that the necessary resources and infrastructure are in place to support the delivery of educational lectures, such as audiovisual equipment or classroom space.

HORECA Sales ManagerFull Time

• Job Details:• Reported to General Manager.‎ • Identified new markets and introduced new products to the ‎Egyptian market.‎ • Visit potential customers to establish needs and requirements.‎ • Generate customer profiles to establish potential product sale.‎ • Submit sample request based on customer requirements to ‎samples' lap to implement samples' package.‎ • Get customer approval on samples. ‎ • Establish product price limitations with general manager.‎ • Negotiate financial issues with clients.‎ • Generate purchase orders, customer approval and delivery dates.‎ • Coordinate with Shipping Dept. for customer shipping priorities.‎ • Collect customer payment /invoices.‎ • Coordinate customer credit rating with general manager.‎ • Establish forecasting customer needs and developing ‎implementation schemes.‎ • Undertook a range of other duties as directed by the general ‎manager.‎